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Shared Services HR Director

Job in New York, New York County, New York, 10261, USA
Listing for: Coordinated Care Services, Inc. (CCSI)
Full Time position
Listed on 2026-07-14
Job specializations:
  • HR/Recruitment
    HR Generalist / Talent Management, HR Manager, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 93000 - 100000 USD Yearly USD 93000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

** Shared Services HR Director*
* ** Managed Services: HR*
* ** Hybrid Flex (Onsite work in Western and Central NY may be required)*
* ** Exempt, Full Time, 40 Hours*
* ** Compensation: $93,000 to $100,000/year
**** Put the CARE in your CAREER!
** At CCSI, our
** mission
* * is to activate possibilities and spark change in organizations that put people first. Our
** vision
* * guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented
** Shared Services HR Director
** to join our team of nearly 500 employees. The Shared Services HR Director serves as a fractional HR Director and trusted HR partner for client organizations who contract with CCSI for shared HR services. Acting in an outsourced HR Director capacity, this role provides day-to-day, compliant HR operations and ensures systems, policies, and best HR practices are implemented effectively. This is an outsourced role and serves as an HR partner to client leadership teams and advises clients on HR compliance and best practices;

final employment decisions rest with the client organizations’ leadership.

This role offers the opportunity to make a meaningful impact across multiple mission-driven organizations, contribute to a growing shared services model, and work within a collaborative professional team committed to nonprofit sector capacity building.
** Engagement Model:
*** Fractional support for multi-client portfolio of small to mid-size nonprofits in NYS with revenue under $5M.
* Hybrid:
On-site and remote, depending on client needs
** Shared Service Line

Collaboration:

*** Support the development of scalable systems, repeatable HR methodologies, frameworks, toolkits, and templates for long-term sustainability
* Provide input into shaping and scaling service offerings within the Human Resources vertical
* Participate in learning opportunities and share knowledge with other professionals
* Confers with and escalates to fractional CHRO assigned to clients about complex, high risk HR cases, and new requests outside contracted scopes of service.
** Specific Engagement Scopes May Vary and Include:
***** Core Scope:
**** Serve as the primary compliance resource for federal, NYS, and local employment regulation, including regulatory body requirements (DOH, OMH, OASAS, OCFS, OPWDD); identify and remediate gaps proactively
* Perform HR assessments with client organizations to determine scope and priorities
* Policy and employee handbook development, administration, and interpretation
* Employee relations support
* Employee separation compliance and offboarding best practices
* Mitigate organizational risk through proactive compliance and best practices  + Recruitment support (spectrum from job postings to full-cycle recruitment)  + Performance management  + Benefits and leave administration and compliance  + Delivering HR compliance and supervisor training  + Conduct workplace investigations with objectivity and in accordance with applicable regulations; provide written summary of findings and recommendations to client leadership
*** As Contracted:
*** Oversee and/or implement HR best practices, including:
* Recruitment support (spectrum from job postings to full-cycle recruitment)
* Performance management
* Benefits and leave administration and compliance
* Delivering HR compliance and supervisor training
* Conduct workplace investigations with objectivity and in accordance with applicable regulations; provide written summary of findings and recommendations to client leadership
*** Ensure consistent, quality HR service delivery for client organizations
***** What you bring
*** Minimum of a bachelor’s degree in business, human resources management, organizational development, healthcare administration, public policy,…
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