Recruitment and Engagement Coordinator

RECRUITMENT & ENGAGEMENT COORDINATOR People & Culture Posted: 7/27/2026

CJA is looking for a Recruitment Coordinator to join our growing team who is passionate about applicant tracking and ensuring an effective applicant experience.

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City.

Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees citywide.

The organization’s People & Culture team manages the Human Resource functions for the Agency’s 300 + staff members city-wide, including recruitment, onboarding, orientation, employee relations, benefits and compensation, professional development, workplace health and safety and compliance. Approximately 30% of the organization’s work force is unionized line staff providing 24-hour coverage for our operations. It is the department’s mission to help employees understand their rights and obligations and to support staff, managers, and organizational leaders in navigating all the complexities of work life through the various phases of the employment cycle.

In doing so, we seek to create a culture of inclusion and understanding with a respect for diversity of culture, experiences, and ideas that support mission.

Reporting to the Talent Acquisition and Engagement Manager, the Recruitment Coordinator is tasked with executing administrative coordination and support of the Recruitment department by aiding on a transactional level for various functions within the department. Core involvement includes ATS functionality, administrative support, and follow-up on recruited candidates. This role is critical in helping us to build, manage and scale high-impact recruitment solutions across the Agency.

The ideal candidate is an organized, proactive, and customer-focused professional who is passionate about creating exceptional experiences for candidates, employees, and hiring managers. They enjoy building relationships, coordinating multiple priorities, and identifying opportunities to improve processes through technology and collaboration. This individual thrives in a fast-paced environment, demonstrates strong attention to detail, communicates effectively with stakeholders at all levels, and is committed to supporting a positive and engaging workplace culture from recruitment through onboarding and beyond.

• Support Recruitment Manager in maximizing the use of the ATS to create a more efficient applicant experience and user interface.
• Build and maintain strong partnerships with hiring managers, providing timely guidance and support throughout the hiring process.
• Follow up with Hiring Managers to ensure timely submission of applicant scorecards.
• Provide training and ongoing support to new and existing users on the effective use of Greenhouse.
• Run reports using ATS for Recruitment Manager on a routine basis to track recruitment trends, goals, and targets.
• Formatting, publishing and unpublishing job postings via Greenhouse.
• Posted job roles promptly while maintaining accurate interview plans and scorecards.
• Analyze recruiting data and metrics using Excel and Greenhouse.
• Track job requisition workflow to ensure all steps are completed.
• Scheduling and coordinating recruitment meetings with hiring teams and Stakeholders.
• Handle HR related recruitment inquiries to…