People Operations and Talent Acquisition Manager - New York

Gate One is a growth consultancy specializing in transformation design and delivery, with entrepreneurialism, grit and humility. We care about meaningful and sustainable change: working shoulder-to-shoulder with our clients to transform the lives of their customers and their broader communities. We are a challenger consulting brand, competing with the large, well-known consulting models to offer our clients and our team a different way of working.

Gate One was established in the UK in 2013 and is currently approximately 300 employees. In recent years, Gate One has set up teams in Dublin, Bangalore, Paris and New York. We joined the Havas Group in 2019 – one of the world’s largest digital, creative and entertainment networks. Together, Havas agencies can provide greater value and services to clients while delivering meaningful, societal impact.

The specialist function team, where this role sits, is critical to the growth and performance of Gate One. The teams in Marketing, Finance & Commercial and People & Talent work in close partnership with the leadership team and Havas to facilitate growth, maintain quality and control, drive performance and support high quality decision making. Not only do the functions deliver business as usual activities, they also design and implement change projects, focusing on optimization, preparing the business for scale.

Gate One US is currently a team of 18 people and growing. By 2028, the growth strategy is to have a team size of 50 people. This role will work with US leadership across People and Talent processes and operations, being the liaison between the global people and talent team and the US team.

• Responsible for leading the day-to-day people operations within the US business

• Act as the first point of contact for HR queries for the US team (e.g. around policies, using the global P&T team for escalations)

• Support US leaders by maintaining clear visibility of which client projects our Consultants are resourced on and for how long and thinking strategically about future recruitment demands

• Capture from US account leads external hiring and Associate/Contractor requirements to share with US leads and P&T

• Support full cycle recruitment, including co-drafting of job descriptions, coordinating with recruitment partners, early candidate screening, interview coordination and managing candidate expectations

• In conjunction with the global Associates Manager, build and proactively manage the US Associate/Contractor network and Associate supplier relationships, including writing role descriptions, leading initial candidate screening calls

• Partner with Havas HR teams to stay aligned on US policies and communications

• Proactively lead and own the launch and embedding of global HR initiatives in the US, working alongside the US leaders and wider team

• Partner with US leaders and wider team on annual processes such as annual round tables, quarterly reviews and continuous feedback culture

• Act as Gate One US ‘onboarding ambassador’ – liaising with new joiners before they start to ensure a smooth experience and welcoming new joiners on their first day (being on-hand for their first week), liaise and share feedback/ideas with the UK P&T team and Havas HR team to support and continuously improve the US onboarding experience

• Manage core people reporting, including quarterly PTO tracking, employee survey results etc (communicating findings, this would still be run globally)

• Proactively lead and identify opportunities to streamline and improve HR and resourcing processes

• Partner with the global P&T team on Learning & Development opportunities, to understand what is available, capture the demands from the team and support with scheduling for our US colleagues

• As part of new joiner onboarding and ongoing support to the team, ensure consultants have the “brilliant basics”: working spaces, onboarding packs, tech access (working with Havas).

• Coordinate leadership team logistics, e.g., SLT offsites, training, client workshops, Gateaways.

• Experience with in a professional services environment, ideally…