Director, Human Resources and Faculty Affairs

• Job Type: Officer of Administration
• Regular/Temporary:
  Regular
• Hours Per Week: 35
• Salary Range: $140,000 - $155,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

The Director, HR/FA will be responsible for optimizing processes in support of the school's organizational goals. Utilizing a hands‑on, collaborative approach and decision‑making process, this position assists in the development of HR strategies and implementation of human resources best practices in talent acquisition, employee/labor relations, professional development and engagement, compensation, and performance management. The Director will utilize a ticketing system to track and monitor processes to ensure a consistent and efficient workflow.

S/he will also identify inefficiencies and recommend improvements as needed. The ideal candidate is enthusiastic with a focus on customer service, problem‑resolution, proven project‑management experience, creativity and innovation. The incumbent will direct and/or provide counsel with respect to employee and labor relations, progressive discipline, compensation, and policies and procedures interpretation and communication. The incumbent will also act as the department's liaison for internal and external constituents to ensure compliance with institutional policies, federal and state regulations, employment laws and internal controls.

Other related duties as assigned.

• Oversee the department’s HR/FA team to ensure team members are meeting defined deliverables such as quality customer service, timely and accurate delivery of information, and ensuring meeting compliance needs. Responsible for their professional development, engagement, and overall performance.
• In collaboration with the Sr. Director of HR/FA, Pod leadership and other subject matter experts, provide training and education related to HR/FA operations and develop and maintain Job Aids for operational systems and processes.
• Provide leadership training and guidance on various topics related to organizational needs.

• Set Talent Acquisition and recruitment workflows and objectives in alignment with department stakeholders’ goals and University guidelines.
• Liaise with internal and external constituents to resolve issues and to ensure timely processing of new‑hire/appointments and other related transactions.
• Utilize HR Request/Ticketing System to review HR/FA transactions to ensure requests are processed on time and accurately.
• Manage the recruitment of staff through use of Columbia’s job site (Talentlink and ASR/Interfolio) as well as use of external sites. Train staff to ensure use of best practices.
• Manage the pre‑boarding and on‑boarding process used by the HR/FA team to ensure use of best practices. This includes ensuring effective management and compliance of the I‑9 process; completing pre‑hire background checks, processing all new hires and any employment related changes.
• In collaboration with the POD Sr. Director and school leadership, develop and oversee Service Level Agreements (SLAs) for key requests.
• Work with HR/FA team to complete requests in a timely manner and in compliance with established SLAs and other Columbia University established deadlines.
• Demonstrate skills at troubleshooting problems to determine the best solution(s).
• Escalate time‑sensitive or high‑priority issues to Sr. Director in a timely manner.
• Identify gaps and inefficiencies, provide standardization and improvement to all HR operational processes/systems. Incorporate feedback into a continuous improvement initiative to make HR transactions more efficient and more accurate; collaborate with technical teams as required for the work.
• Oversee and manage the maintenance of electronic employee files working with outside vendor.
• Faculty Appointments,…