Human Resources Manager

Job Details

• Job Location:
  
  Hybrid - n/a, NY 10303
• Position Type:
  Full Time
• Education Level: Bachelors Degree Preferred
• Salary Range: $64,350.00 - $84,350.00
• Travel Percentage:
  Admin - Personal Car (frequent)
• Job Shift: 40 hours
• Job Category: 190 - Other Support Staff

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. We are more than just a workplace – we are a community built on our core values:

sUpport Our responsibility as human beings are to support ourselves and one another.

eQuity To participate in community is to have active citizenship. To be a participating citizen, one must have opportunities that are equitable, which accommodate the differences all human beings have.

aCCeptance One of the most vital components of having a quality of life is love. It is okay to tell someone you love them; more importantly, it is okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

• Health Coverage:
  Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services:
  Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits:
  Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan:
  Secure your financial future.
• PTO & Holidays:
  Generous time off, including your birthday!
• Employee Perks:
  Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support:
  Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development:
  Tuition reimbursement and career advancement programs.
• Wellness Support:
  Access to the Employee Assistance Program.
• Referral Program:
  Earn rewards by promoting our inclusive workplace.

The HR Manager serves as the operational center of the Human Resources department at Person-Centered Care Services (PCCS), an OPWDD-affiliated nonprofit provider of services for individuals with intellectual and developmental disabilities. This role is responsible for the day-to-day execution of HR operations owning the full recruitment lifecycle, staffing coordination, HRIS data integrity, authorized driver compliance, and the supervision of three HR team members.

The HR Manager works in close partnership with the HR Generalist and program leadership to ensure PCCS is consistently and compliantly staffed across all six programs. This is a hands-on management role suited to an experienced HR professional who thrives in a fast-paced, mission-driven environment and brings strong operational instincts and supervisory experience.

• Manage the full hiring lifecycle across all PCCS programs — sourcing, job posting, screening, interviewing, offer management, and onboarding coordination.
• Partner with program supervisors and directors to identify staffing needs and develop targeted recruitment strategies.
• Maintain active recruitment pipelines including school partnerships, job boards, community organizations, and referral networks.
• Coordinate pre-employment requirements — background checks, reference checks, physical exams, and OPWDD clearances.
• Oversee new hire onboarding logistics in coordination with the HR Staffing Coordinator and SD HR Coordinator.
• Administer 30–90-day new hire surveys and use results to continuously improve the onboarding experience.

• Oversee agency-wide staffing coordination across all six PCCS programs — IRA, Day Habilitation, Community Habilitation, Respite, SEMP, and Self Direction.
• Manage per diem pool utilization, overtime tracking, and emergency coverage planning.
• Collaborate with program supervisors to resolve staffing gaps in a timely and cost-effective manner.
• Monitor and report on staffing trends, vacancies, and turnover data to the HR Generalist.
• Coordinate staff transfers and placements in alignment with program needs and employee preferences.

• Serve as primary HR owner…