Employee Experience Manager

About Manifest

Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office, enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients.

Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.

You'll be Manifest's first Employee Experience Manager, reporting directly to the Chief People Officer. You'll work alongside our People Operations Lead, who owns the systems, data, and programs side of People, while you own how people actually experience working here, day to day. Where People Ops builds the infrastructure, you build the moments: the welcome on day one, the rituals that make people feel connected to each other and the mission, and the proof points that make Manifest a place people are proud to be part of.

A smaller slice of your time also goes to supporting our CEO directly on time-sensitive logistics, a natural extension of being the person closest to the pulse of the team.

This role is the heartbeat of the employee experience at Manifest; the person who makes sure every touchpoint in someone's journey here, from the day they accept an offer to the day they leave, actually reflects what we stand for. You'll own onboarding, the rituals and events that build belonging, recognition, facilities, and offboarding, the full arc of what it feels like to work here.

A smaller slice of your time (roughly 10–15%) goes to supporting our CEO directly on time-sensitive logistics, because in a company this size the person closest to the team's pulse is often best placed to help keep leadership's day running without friction too. It's a high-trust, high-visibility role for someone energized by getting things done, someone who takes real pride in execution and loves being the person who has it handled.

This role is fully in-person, five days a week.

• Experience designing and running employee experience programs (onboarding, offsites, recognition, or culture programming) that people actually talk about.
• Genuine warmth and a relationship-building instinct; you re the person new hires remember from week one.
• Comfortable holding operational detail (facilities, hardware, access provisioning) without losing sight of the bigger culture goal.
• Discretion and maturity handling confidential information.
• High agency: you see what s missing in the employee journey and build it without being asked.
• (Nice to have) Experience supporting a senior executive s calendar, travel, or day-to-day logistics, useful given the exec-support slice of this role but secondary to the EX experience above.

• Provide world-class onboarding welcomes: pre-onboarding experience, onboarding week planning, liaising with People Leads, and default buddy assignment.
• Run 30D/90D check-ins and ad hoc EX syncs so friction gets caught early, not at the exit interview.
• Help people feel like they belong at Manifest through location guides, group activities, and, as we grow, internship cohort experiences.
• Own recognition and life events: core value shout-outs, promotions, monthly all-hands recognition, engagements, babies, birthdays, and relocations.
• Design and run the tentpole experiences that connect the team: offsites, season openers, monthly team lunches, happy hours, fireside chats, and All Hands.
• Run exit interviews and the farewell experience, making sure people leave as well as they arrived.

• Own the onsite and remote experience: physical workspace, equipment, tools and resources, office standards, and issue resolution. Also support office expansion as we grow.
• Own hardware lifecycle management: assignment, tracking, and upgrades.
• Handle onboarding and offboarding logistics: access provisioning and device setup for new hires, access revocation and security tasks for departures, and the Vanta…