Associate Director, Recruitment

About NYLAG

Founded in 1990, NYLAG is a leading civil legal services organization combatting economic, racial, and social injustice by advocating for people experiencing poverty or in crisis. Our services include comprehensive, free civil legal services, financial empowerment, impact litigation, policy advocacy, and community partnerships. NYLAG exists because wealth should not determine who has access to justice. We aim to disrupt systemic racism by serving individuals and families whose legal and financial crises are often rooted in racial inequality.

NYLAG goes to where the need is, providing services in more than 150 community sites (e.g., courts, hospitals, libraries) and on our Mobile Legal Help Center. NYLAG’s staff of over 400 impacted the lives of nearly 129,000 people last year.

The Associate Director, Recruitment is a strategic and operational leader responsible for driving an innovative, data‑driven talent acquisition function. This role leads end‑to‑end recruitment strategies, evaluates and transforms existing processes, strengthens the organization’s talent pipeline, and ensures the recruitment team delivers exceptional results aligned with business goals. The ideal candidate brings a modern, analytical approach to hiring, strong stakeholder influence, and expertise in optimizing systems, tools, and workflows.

The ideal candidate for this role enjoys reading resumes, meeting new people at job fairs, and casting a wide net to find the best candidate for open positions.

• Develop and execute a comprehensive recruitment strategy aligned with organizational priorities, future workforce needs, and REDI commitments.
• Partner with HR leadership and business leaders to forecast talent needs, identify gaps, and create proactive sourcing strategies.
• Serve as a subject‑matter expert on talent market trends, competitive intelligence, and recruitment best practices.

• Conduct full assessments of current recruitment processes, workflows, technology, and vendor partnerships; design and implement process improvements to enhance effectiveness, efficiency, and scalability.
• Lead the optimization and continuous improvement of  usage, automation opportunities, and candidate experience standards.
• Ensure recruiting practices are compliant with federal, state, and local employment laws.
• Establish recruitment standards, service‑level expectations, and consistent processes across the team.

• Build and maintain dashboards, reports, and scorecards using advanced Excel (pivot tables, VLOOKUP, formulas, data modeling).
• Analyze pipeline health, time‑to‑hire, source effectiveness, recruiter performance, and other KPIs to guide decision‑making.
• Communicate data‑driven insights and recommendations to NYLAG leadership and executive stakeholders.
• Present data‑driven insights and recommendations to HR team, leadership and executive stakeholders.

• Conduct and oversee competency‑based interviewing for all roles, including critical, high impact, and leadership roles.
• Train hiring managers and interview teams in structured interviewing, assessment methods, and reducing bias in selection.
• Ensure consistency, fairness, and quality across all candidate evaluation processes.

• Lead planning and execution of participation in career fairs, recruitment events, and university partnerships.
• Represent the organization at key hiring events, ensuring a strong and engaging presence.
• Develop long‑term relationships with external partners, professional associations, and institutions to strengthen talent pipelines.