Recruitment & Onboarding Specialist

81 Willoughby St 2nd Fl
81 Willoughby Street
2nd Floor
Brooklyn, NY 11201, USA

81 Willoughby St 2nd Fl
81 Willoughby Street
2nd Floor
Brooklyn, NY 11201, USA

Compensation Range: $65,000 - $66,300 annually commensurate with experience

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Recruitment & Onboarding Specialist is a full-cycle recruiting professional within the Housing Works People Operations team. This role primarily leads hiring efforts for the Retail and Business Enterprises division, including Thrift Stores, Cannabis Operations, and the Bookstore Café. In addition to managing recruitment, this role also supports onboarding across all Housing Works sites and locations. This includes coordinating key onboarding processes such as background checks, medical clearances, and offer management.

This role manages the full recruitment lifecycle from sourcing and screening candidates through offer acceptance and onboarding. The Recruitment & Onboarding Specialist partners closely with hiring managers and operational leaders to attract, hire, and successfully onboard high-quality talent while ensuring an exceptional candidate and new hire experience. This position is ideal for a recruiter who thrives in a fast-paced environment, enjoys building talent pipelines, coordinating hiring events, and supporting employees through their first day and beyond.

Recruitment Responsibilities:

• Manage recruitment for approximately 9 Thrift Store locations, Cannabis Operations, and the Housing Works Bookstore Cafe.
• Source candidates through ATS systems, Indeed, Linked In, job boards, referrals, networking events, community partnerships, and hiring events.
• Conduct resume reviews, phone screens, candidate assessments, interview scheduling, and follow-up communications.
• Create and maintain candidate pipelines for high-volume and hard-to-fill positions across retail, customer service, operations, and cannabis-related roles.
• Partner with hiring managers on staffing needs, interview feedback, hiring decisions, and offer recommendations.
• Manage requisitions, candidate activity, dispositions, and hiring updates in UKG.
• Prepare and extend employment offers in partnership with People Operations and hiring managers.
• Represent Housing Works at job fairs, hiring events, and community recruitment initiatives.
• Track recruiting activity, open roles, candidate pipelines, interviews, offers, hires, and time-to-fill metrics.
• Serve as the primary point of contact for candidates throughout the recruitment process and ensure a positive candidate experience.
• Coordinate onboarding for new hires across all Housing Works departments, including Retail, Cannabis, Health Services, Health Home, Property Management, Administrative, and Support Services teams.
• Monitor and track background checks, medical clearances, and pre-employment requirements to ensure employees are cleared to start on time.
• Manage job postings on our careers page
• Proactively follow up with candidates, vendors, hiring managers, and internal stakeholders regarding outstanding onboarding requirements.
• Communicate onboarding status updates and anticipated start dates to hiring managers and department leaders.
• Coordinate New Hire Orientation logistics and ensure all required onboarding documentation is completed prior to start date.
• Partner with IT, People Operations, and departmental leaders to ensure new hires receive system access, equipment, and necessary resources before their first day.
• Process onboarding tickets and coordinate employee setup activities.
• Maintain accurate recruitment and onboarding trackers in Excel and UKG and prepare weekly/monthly updates as needed.

Other functions that may be required with this position include:

• Participate in department meetings, recruitment strategy discussions, and hiring manager check-ins.
• Support Housing Works events and agency-wide hiring initiatives as needed.
• Maintain confidentiality of candidate and employee information.
• Demonstrate Housing Works' core values in all day-to-day activities.
• Bachelor's Degree preferred in Human Resources, Business Administration, Psychology, Communications, or a related field. Equivalent…