Assistant Director of Human Resources, People and Culture

Assistant Director of Human Resources, People and Culture

Full-Time New York, NY, US

Salary Range: $95,000.00 To $ Annually

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more atwww.greenwichhouse.org

The Assistant Director of Human Resources, People & Culture is a key member of the Human Resources team and supports the Director of Human Resources, People and Culture in the development, implementation, and administration of HR strategies, programs, policies, and practices across Greenwich House.

The Assistant Director provides strategic and operational HR support to programs and departments and serves as a trusted advisor to managers, leaders, and employees. Key areas of responsibility include employee and labor relations, workplace investigations, performance management, talent acquisition, workforce planning, employee engagement, compliance, and organizational development.

The Assistant Director exercises independent judgment in managing day-to-day HR matters and partners with the Director on complex, sensitive, high-risk, or organization-wide matters. In the Director’s absence, the Assistant Director may provide day-to-day HR leadership within the scope of delegated authority.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

• Partner with leaders to understand operational priorities, workforce challenges, and organizational needs and recommend appropriate HR solutions.
• Advise managers and leaders on employee relations, staffing, performance, organizational structure, and other workforce matters.
• Support the Director in implementing organization-wide HR strategies, policies, and initiatives.
• Provide HR guidance during organizational changes, restructuring, program transitions, and leadership changes.
• Promote consistent, equitable, and effective HR practices across Greenwich House.

• Serve as a trusted HR advisor to managers and employees regarding workplace concerns, performance issues, conflict resolution, and HR policies.
• Independently assess and manage employee relations matters and recommend appropriate courses of action.
• Conduct timely, thorough, objective, and appropriately documented workplace investigations involving misconduct, harassment, discrimination, retaliation, policy violations, and other employee concerns.
• Guide managers through coaching, disciplinary action, performance improvement plans, and other corrective actions.
• Partner with the Director on complex, sensitive, high-risk, or precedent-setting employee relations matters.

• Maintain productive and professional relationships with union representatives and leadership.
• Develop and maintain working knowledge of applicable collective bargaining agreements (CBAs) and advise managers on their interpretation and application.
• Partner with union leadership and management to address employee concerns, workplace disputes, grievances, and other labor relations matters.
• Participate in grievance and labor-management meetings and assist in developing appropriate resolutions.
• Support disciplinary and performance matters involving represented employees in accordance with applicable CBAs, policies, and employment laws.