Senior Director, Labor and Employee Relations

Senior Director, Labor and Employee Relations

Job

Business Unit: MTA Headquarters

Location:

New York, NY, United States

Regular/Temporary:
Regular

Department:
Labor Relations HQ

Work Location:

2 Broadway, New York, NY 10004

Hours of Work: 9:00 am - 5:30 pm (7.5 hours/day) or as required

Full/Part-Time:
Full

Salary Range: $145,615 - $182,019

Deadline:
Until filled

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

This position will report to the Chief Labor and Employee Relations Officer for the MTA and its constituent agencies, covering a large and diverse workforce represented by multiple labor unions across the MTA.

This role ensures consistent application of policy, cost-effective labor agreements, and optimum managerial control of MTA operations.

The Senior Director will be responsible for providing strategy, coordination, direction, oversight, and expert advice on labor and employee relations matters, as well as applying collective bargaining agreements to the management of MTA and constituent agencies.

This position will also participate in collective bargaining negotiations.

• Provide oversight and interpretation of the current labor agreements, work practices, policies, and procedures; and advice, counsel, and risk assessment (including work rules, rates, and other compensation-related matters) to departmental heads for MTA‑HQ’s represented and matrixed workforce.
• Interact and direct employee and labor relations staff on all facets of employee‑related issues involving implementing corrective actions and practices for represented employees within MTA‑HQ.
• Lead and direct multiple support activities for grievance, discipline, arbitration processes, and other dispute resolution functions as needed for represented staff within MTA‑HQ.
• Collaborate and assist Deputy Chiefs in formulating Employee & Labor Relations Strategies to achieve MTA's long‑term plan for efficiency, with attention to the represented employee concerns and agreements.
• Collaborate with Agency Employee and Labor Relations leads to ensure consistent application of policies, procedures, practices, and labor agreements across the MTA to foster a dynamic environment for its matrixed and represented workforce.
• Serve as lead Employee & Labor Relations staff at inter‑agency meetings as required.
• Direct internal workforce investigations referred by MTA IG, MTA DDCR/EEO, MTA Corporate Compliance, NYS Ethics and Commissions, and DOL for MTA‑HQ’s represented workforce.
• Directs and oversees all employee relations functions for MTAHQ’s represented workforce, including providing strategic advice and recommending solutions to a wide range of employee and labor relations issues and disputes/complaints.
• Cultivate, maintain, and grow positive working relationships with labor unions across the MTA, advocating for represented staff concerns while balancing organizational objectives.
• Collaborate with management, agency LR leads, and labor unions to develop procedures that conform to policies and/or the collective bargaining agreement (CBA) and to ensure sound employee and labor relations for represented employees.
• Manage…