Talent Acquisition Manager, North America

We are seeking a strategic, hands-on, Talent Acquisition Manager to lead recruitment across North America. This role will shape and execute recruiting strategies across office, retail, and field populations while partnering closely with business leaders to support talent needs and organizational growth.

The Talent Acquisition Manager will oversee full-cycle recruitment, strengthen hiring practices, manage onboarding and new hire integration, and drive recruiting excellence through employer branding, external and internal partnerships, and hiring metrics. This position will help ensure a consistent, high-quality candidate and hiring manager experience across North America.

• Lead the North America Talent Acquisition function across corporate, field, retail, and functional roles, ensuring alignment with business priorities, workforce needs, and long-term hiring goals
• Develop and execute recruitment strategies that support current hiring needs, future workforce planning, and organizational growth across North America
• Partner closely with HRBPs and business leaders to understand hiring priorities, organizational gaps, and critical capability requirements
• Manage and execute full-cycle recruitment for corporate positions while partnering with the TA Partner responsible for retail and field hiring
• Provide recruitment support and guidance for key, senior-level, or business-critical roles as needed
• Build and maintain strong external talent pipelines through proactive sourcing, market mapping, referrals, exploratory conversations, and ongoing candidate engagement
• Strengthen the candidate and hiring manager experience through clear communication, structured processes, timely feedback, and strong expectation management
• Provide guidance and coaching to hiring managers on intake meetings, interview best practices, candidate assessment, selection decisions, and inclusive hiring practices
• Ensure consistent use of recruitment tools, systems, templates, and reporting to support data accuracy, compliance, and process efficiency

• Serve as a strategic recruiting partner to business leaders by bringing market insights, talent trends, and practical solutions to support hiring decisions
• Partner with HR leadership, HRBPs and business stakeholders to align recruitment priorities with headcount plans, budget needs, and business growth
• Advise leaders on role scope, candidate profiles, market availability, compensation considerations, and recruiting timelines
• Support organizational growth by identifying opportunities to improve workforce planning, talent pipelines, and recruiting readiness across teams

• Drive recruiting excellence through clear process standards, consistent hiring practices, and effective partnership with hiring managers and cross-functional teams
• Partner with global and regional teams on employer brand efforts, recruitment marketing, process improvements, and system enhancements
• Manage agency partnerships, search partners, universities, industry networks, and other external recruitment resources as needed
• Strengthen internal partnerships across HR, Communications, Retail, Field, and business teams to support hiring visibility and recruiting execution
• Track and share recruitment reporting, KPIs, and insights, including time-to-fill, pipeline health, candidate experience, offer activity, and hiring trends
• Use data, feedback, and business insights to make recommendations, improve recruiting processes, and support better hiring outcomes

• Evaluate current Talent Acquisition processes and identify opportunities to simplify, standardize, and improve ways of working
• Develo…