Senior Program Manager, SDR Onboarding

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors - Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock, and was named one of America's best startup employers by Forbes.

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We’re looking for a Sr. Program Manager, SDR Onboarding to own the strategy, execution, and continuous improvement of our global SDR Onboarding Program. In this position, you will design and scale onboarding experiences that equip our customer-facing teams with the knowledge, skills, and resources they need to ramp up quickly and drive revenue impact. You will work closely with SDR leadership and the broader Enablement team to deliver a world-class onboarding experience that accelerates time to productivity and establishes the foundation for long-term success.

This is an opportunity to build at scale, own meaningful business outcomes, and help shape the future of how Rippling grows and develops our revenue teams.

A key part of this role is also to manage and evolve our Internal Mobility program, 'SDR to CRO', which is designed to provide a clear path for career growth within the Revenue org.

• Communication & Stakeholder Management
• • Partner closely with SDR Leadership, Sales Enablement, and other cross-functional teams to align onboarding programs with go-to-market strategies and business goals.
  • Drive effective change management and communication strategies to ensure onboarding programs are understood, adopted, and supported across the organization.
  • Serve as the key point of contact for onboarding feedback and continuous improvement from SDR and partner teams.
• Presentation / Facilitation
• • Deliver engaging, high-impact onboarding sessions, both virtually and in-person, ensuring new hires understand Rippling’s sales process, product offerings, and core competencies.
  • Coach and support subject matter experts and guest speakers to ensure high-quality program delivery.
  • Set up and facilitate live training sessions to support SDRs and Internal Mobility candidates.
• Project Management
• • Manage multiple onboarding cohorts and related work streams simultaneously, ensuring all tasks, deadlines, and deliverables are met.
  • Align stakeholders and resources to execute onboarding programs efficiently, from pre-work to post-program follow‑up.
  • Manage the SDR to CRO internal mobility program, ensuring a smooth process for all candidates.
• Program Management
• • Own the full lifecycle of SDR onboarding programs, from initial design and pilot phases through global scale and iteration.
  • Develop and manage onboarding schedules, learning paths, certifications, and success criteria.
  • Ensure programs remain current by incorporating product updates, process changes, and evolving role requirements.
  • Manage the SDR to CRO program, including tracking candidate progress and setting up necessary training sessions.
• Enablement Functional Expertise
• • Apply best practices in adult learning, sales enablement, and onboarding methodologies to deliver an industry-leading, AI-native ramp experience.
  • Tailor onboarding content and experiences to meet the…