Vice President Lifecycle Communications

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

• 7–10 years of experience in internal communications, employee experience, or HR communications, ideally within a large, global organization
• Proven experience partnering directly with HR and People teams on sensitive or complex workforce communications
• Exceptional writing skills with the ability to translate policy and program changes into clear, human, and compelling narratives
• Strong judgment and discretion when handling confidential or emotionally sensitive content
• Experience with employee engagement or lifecycle communications platforms and metrics
• Proven people management skills with a player-coach mindset, including the ability to set strategy, establish priorities, and guide execution while developing team capabilities
• Ability to operate cross-functionally and align internal messaging with the broader organizational voice and brand
• Hands-on experience and proficiency in artificial intelligence tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

• Bachelor's degree required

Lead employee lifecycle communications at Moody's, from onboarding through career milestones, shaping how employees and future talent experience the company.

• Own the strategic direction and lead the team responsible for employee lifecycle, communications, including onboarding, promotions, anniversaries, recognition programs, and career-milestone moments
• Serve as a strategic advisor to the CHRO and People leadership team, building a clear and cohesive narrative that demonstrates the impact of People team priorities and objectives across the workforce
• Partner with the People team to translate policy and program changes in areas such as performance, compensation, and benefits into clear, credible, and timely employee communications
• Support enterprise-wide internal communications strategies, ensuring lifecycle messaging is consistent with the company's broader voice and tone
• Develop content and channels that advance culture and engagement initiatives, including recognition and employee-storytelling programs
• Advise People leadership on communications approach for sensitive workforce topics, including organizational change
• Measure the effectiveness of lifecycle communications and continuously refine programs based on employee feedback and engagement data
• Collaborate with Executive Visibility, Brand, and Regional Communications teams to ensure alignment between internal and external narratives

The MCO Reputation team is responsible for shaping and protecting Moody's…