Office Experience Coordinator

Job Title:

People & Office Experience Coordinator

Department:

Human Resources

Reports To:

VP of Human Resources

FLSA Status:

Non-Exempt

Location:

New York, NY [On-site]

Employment Type:

Full-time

Pay rate: $24-$25/hr

Founded in 1929, Matouk is a maker of finely crafted linens and home accessories for passionate and discerning consumers around the world. The Matouk name stands for more than a business; it represents three generations of our family realizing a dream. It also stands for our larger family – our inspiring and talented employees and our partner suppliers around the world – who are committed to carrying out an authentic and extraordinary tradition.

Matouk is seeking a People & Office Experience Coordinator to support our New York office and showroom, a team of approximately 15-20 employees.

Reporting to the VP of Human Resources, this person will support new hires and candidates, help run the office and showroom day to day, organize team events, and be a positive presence that helps keep morale and team spirit high.

The ideal candidate is organized, detail-oriented, and comfortable juggling a wide range of responsibilities, from HR coordination to office logistics to event planning.

• Help schedule and coordinate onboarding for new hires across both our New York and Fall River offices, partnering with the Fall River HR team, who leads full onboarding execution.
• Help answer employees’ basic questions about benefits and other HR communications, escalating more complex matters to HR as needed.
• Be a go-to resource for employees with day-to-day HR and office questions.
• Coordinate complete interview schedules for candidate on-site visits, including multi-interviewer itineraries and candidate communications, in partnership with hiring managers and HR.
• Assist with posting open roles, tracking applicant status, and supporting the overall recruiting process.
• Help welcome and host candidates on-site.

• Manage day-to-day operations of the New York office and showroom, including facilities, supplies, and vendor coordination.
• Order and maintain office and kitchen supplies, and keep the kitchen and common areas stocked, organized, and clean.
• Open and close the New York office each business day, making sure the space is secure and ready for the team.
• Support mail processing and general administrative needs for the local NY team.
• Serve as the primary on-site point of contact for building management, maintenance, delivery services, and outside vendors.
• Share basic office and building updates with the team as needed.
• Arrange travel logistics, including flights, hotels, and itineraries.
• Prepare and submit expense reports, ensuring accuracy and timely reimbursement.

• Bring positive energy to the NY office and help keep morale, team spirit, and overall engagement high.
• Plan and coordinate team events, gatherings, and holiday parties.
• Support event planning and on-site execution for House of Matouk (our NY retail store), partnering with the Retail and Brand teams as needed.
• Greet and assist visitors, candidates, clients, and trade partners.

• 2+ years of experience in office coordination, HR administration, employee experience, or a related field.
• Full-time availability on-site in Manhattan.
• High level of discretion and confidentiality, with working knowledge of HR and onboarding processes and general employment compliance.
• Demonstrated experience coordinating complete interview schedules for candidate on-site visits and arranging business travel.
• Strong initiative and a hands‑on approach, comfortable moving between HR administration, candidate coordination, office operations, and event…