HR Generalist

Human Resources Generalist Salary Range: $67,600–$70,000 annually

Classification:
Full-Time, Exempt

Position Overview At Joe Coffee Company, we believe great hospitality starts with great people. The Human Resources Generalist plays a key role in supporting our employees and managers across the full employee lifecycle while helping foster an inclusive, people-centered workplace culture.

This is a hands-on, administrative HR role responsible for payroll processing, recruiting, onboarding, employee relations, compliance, benefits administration, and HR operations. The Human Resources Generalist works closely with and is supported by the Director of People and Culture.

The ideal candidate is empathetic, highly organized, detail-oriented, solutions-focused, and passionate about creating thoughtful employee experiences in a fast-paced environment.

Key Responsibilities Payroll & HR Administration Process weekly payroll through the company’s payroll provider, including compensation changes, reimbursements, deductions, and time-off approvals

Maintain payroll and scheduling platforms to ensure accurate payroll data, tip distribution, PTO and sick time tracking, payroll codes, and legal compliance

Generate reports and HR data as requested by leadership and cross-functional teams.

Maintain accurate employee records and personnel files in compliance with federal, state, and local requirements

Review and process invoices related to HR vendors and coordinate payment submissions with Accounting Recruitment & Employee Lifecycle Manage full-cycle recruitment, including job postings, candidate screening, interview coordination, and collaboration with hiring managers and the HR Director on final hiring decisions

Coordinate and manage onboarding and offboarding processes to ensure a seamless employee experience

Maintain and improve standardized onboarding procedures that support employee integration and company culture

Serve as a primary point of contact for new hires during onboarding.

Partner with the HR Director and HQ Manager to coordinate equipment setup and account access for new employees

Conduct exit interviews, when appropriate, and identify trends and opportunities for improvement.

Process offboarding documentation including benefits updates, final pay coordination, and termination paperwork

Revoke system access and recover company property from departing employees

Employee Relations Serve as a trusted resource for employees and managers by helping address workplace concerns with professionalism, empathy, and confidentiality

Support employee relations investigations alongside the HR Director, including documentation and follow-up recommendations

Maintain accurate and confidential employee relations records and incident documentation

Provide guidance to managers regarding performance management, disciplinary processes, and termination procedures in partnership with the HR Director Collaborate with legal counsel when necessary to ensure compliance with employment laws and best practices

Help foster a respectful, inclusive, and supportive workplace culture aligned with Joe Coffee’s values

Training & Development Support company-wide training and development initiatives

Help coordinate required trainings and educational opportunities for employees and managers

Promote respectful communication and workplace professionalism at all levels of the organization

Compliance

Ensure compliance with applicable federal, state, and local employment laws and regulations

Assist in maintaining and updating HR policies, procedures, and internal documentation

Coordinate annual audits and compliance processes including Workers’ Compensation, 401(k) compliance testing, and Section 125 testing

Assist in the administration of Workers’…