People Operations Manager

Location: East Syracuse

Company DescriptionINFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications.

Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Description

Position Overview This position drives the employee experience, leading operational excellence across the employee lifecycle, ensuring compliance and process integrity, and supporting scalable people programs aligned with business objectives. The People Operations Manager will have one direct report (Generalist) on the People & Culture (P&C) team.

Key Responsibilities HR Operations & Compliance Oversee end-to-end employee lifecycle processes, including onboarding, internal transitions, and offboarding

Ensure compliance with federal, state, and local employment laws and regulations

Oversee immigration processes, partnering with legal counsel and external vendors to ensure timely filings, documentation accuracy, and regulatory compliance

Maintain and update P&C policies and ensure consistent application across the organization

Provide oversight of benefits administration and leave management functions, ensuring accurate, compliant, and timely service delivery

Identify operational efficiencies and continuously improve P&C operational processes

Compensation & Benefits Lead the compensation benchmarking and annual salary review cycles

Oversee benefits programs and manage relationships with brokers, and carriers to ensure competitive and cost-effective offerings

Monitor internal equity and external market competitiveness, recommending adjustments as needed.

Support the design, implementation, and communication of new or updated compensation and benefits programs

Analyze benefits utilization and employee feedback to identify opportunities for improvement

Ensure compliance with all benefits-related regulations, including ACA, ERISA, and other relevant federal, state, or local requirements

Provide data-driven insights and reporting to leadership to inform compensation and benefits strategy

Talent Acquisition & Workforce Management Oversee and manage the organization’s RPO (Recruitment Process Outsourcing) partnership to ensure high-quality, timely hiring outcomes

Partner with hiring managers and the RPO team to forecast staffing needs and align recruiting strategies with business priorities

Monitor recruiting metrics (e.g., time-to-fill, quality of hire, cost-per-hire) and hold the RPO accountable to established performance standards and SLAsContinuously evaluate and optimize hiring processes to enhance candidate experience and employer brand

Contribute to long-term workforce planning and succession strategy initiatives

Employee Relations Ensure People & Culture policies and procedures are consistently applied and clearly communicated across the organization

Direct employee relations matter to the P&C Business Partner(s) for review and resolution

Maintain appropriate documentation and tracking of employee relations cases

Monitor trends and provide high-level reporting to the VP of People to support compliance and risk mitigation

Support policy updates and internal communications to reinforce fair, compliant, and consistent workplace practices

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field5+ years of progressive HR experience, including people management or formal team leadership responsibilitySHRM-CP, SHRM-SCP, HRCI PHR, HRCI SPHR, or equivalent credential; or ability to obtain certification within one year of employment.

Proven experience partnering with senior leaders and cross‑functional stakeholders to drive people initiatives and organizational outcomes

Strong working knowledge of employment law, compliance, and HR best practices

Hands‑on…