Human Resources Operations Manager

Job Details

Job Location:

Brooklyn - Brooklyn, NY 11216

Position Type:
Full Time

Education Level: 2 Year Degree

Salary Range: $70,000.00 - $75,000.00 Salary/year

Travel Percentage:
None

Job Shift: Day

Job Category:
Human Resources

Title:

HR Operations Manager

Reports to:

Chief People Officer and Chief Executive Officer

Department:
Human Resources

Location:

Brooklyn, NY / Bronx, NY

Remote Status:
Hybrid, on-site 80% of the time

Classification:
Full – Time 10AM – 6PM

Children of Promise, NYC's (CPNYC) reimagines a just society that values the purpose of every child impacted by mass incarceration and removes barriers to create opportunities for children to thrive and achieve their full potential. CPNYC's mission is to support and advocate for the children of incarcerated parents while speaking out against root causes that affect the communities we serve, including systemic racism, poverty, and bias in our nation’s criminal justice system.

CPNYC has successfully developed an innovative model, the only one of its kind in New York City, which co-locates a licensed mental health clinic and children's centers in Bedford Stuyvesant, Brooklyn, and the South Bronx. CPNYC provides an array of youth development programming and services tailored to each child's individual strengths and challenges and fosters a unique uplifting environment to foster hope and resilience.

The HR Operations Manager owns the compliance, administration, and infrastructure of the human resources function s role is accountable for regulatory clearance and audit readiness across all program sites, oversight of payroll and administration of Paycom as the organization’s system of record, benefits and leave administration, compensation administration, employee relations, and policy and records management.

CPNYC operates in one of the most heavily regulated staffing environments in the nonprofit sector. Every employee, intern, and volunteer with youth contact must complete a multi-agency clearance process before beginning work, and personnel records are subject to review by multiple funders and oversight agencies. The HR Operations Manager ensures that system runs reliably and that no program loses a start date or a contract to an administrative failure.

This position partners closely with the Talent Acquisition Manager. Talent Acquisition leads talent attraction, candidate selection, onboarding, the internship program, the culture playbook, and staff development, while HR Operations manages the regulatory and administrative infrastructure supporting the employee lifecycle, including annual and new hire compliance training. Together, these functions develop and maintain the Human Resources Playbook and strengthen workplace culture and employee retention.

• Own the end-to-end pre-employment clearance process for all staff, interns, and volunteers with youth contact, including Statewide Central Register (SCR) database checks, Justice Center Staff Exclusion List (SEL) checks, fingerprint-supported criminal history record checks, and OCFS and DOHMH clearance packet submission and tracking
• Maintain audit-ready personnel files meeting DYCD contract, DOHMH, and OMH requirements across all sites
• Track licensure, credentialing, and supervision documentation for the Article 31 mental health clinic team
• Administer annual and new hire compliance training, and track completion and renewal of mandated reporter training, CPR and First Aid certification, and all other required certifications, ensuring required coverage is maintained at every site during all program hours
• Serve as the primary point of contact for personnel-related audits and monitoring visits, and…