Manager, People Operations

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world's leading financial institutions, like Pay Pal, Venmo, Mastercard, Interactive Brokers and Charles Schwab.

The People team is on a mission to create more than just a workplace; we're building a hub where exceptional talent thrives. We equip our leaders with innovative tools, frameworks, and tailored coaching, enabling them to excel in making great people decisions. Within People, the People Operations team owns the programs, systems and processes that make those decisions possible at scale.

We’re looking for a hands‑on leader to join our People team as the Manager, People Operations. In this role, you’ll own the design and execution of key People programs and systems. This is a unique opportunity to blend strategic impact with tactical execution, done in a fast‑paced, high‑growth environment.

• Oversee the design and rollout of people programs including engagement surveys, onboarding, compliance, and systems/vendor renewals.

• Partner with HRBPs, Talent Acquisition, and L&D to ensure processes and programs are consistent, efficient, and aligned with business priorities.

• Lead HR systems improvements, automation, and reporting to increase accuracy and scalability.

• Monitor people metrics and build advanced dashboards to provide actionable insights to executives and the Board.

• Ensure policies, processes, and systems remain compliant across multiple geographies, including small or newly established international populations.

• Support the integration of acquired employees into the People Operations lifecycle, including systems, benefits, onboarding, and compliance alignment.

• 10+ years of progressive HR/People experience, with 8-10 years focused on People Operations.

• Proven experience supporting and scaling organizations through high-growth environments, ideally in technology or regulated industries

• Experience integrating acquired companies' employees into HR systems and programs (M&A/onboarding integration)

• Experience supporting small or distributed international employee populations, including navigating varying compliance and operational needs across geographies

• Exceptional analytical skills are required - advanced ability to model, interpret, and present complex people-data to drive clear, strategic decisions.

• Hands‑on experience with HR systems (Workday required) and proven ability to leverage technology for reporting, analytics, and process improvements.

• Experience overseeing and implementing a wide range of HR programs across the employee lifecycle.

• A track record of thriving in very fast‑moving, ambiguous environments with sound judgment and proactive problem‑solving.

• Designing and quickly implementing solutions that cut across multiple disciplines.

• Successful management of competing priorities, taking initiative, and driving projects to completion in a timely and accurate manner.

• Strong communication and influencing skills across all levels, from employees to executives.

• Bachelor’s degree and advanced HR certifications (PHR, SPHR, SHRM-SCP, MSHR) are a plus.

• Exceptional listening skills, a personable and approachable demeanor, and ability to relate to, influence, and coach employees of all levels in the organization.

• Ability to work independently, as an active member of both business and the People Team.

• Flexibility, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

• Ability to work within constraints as well as to challenge the status quo.

Thanks for your interest in Paxos!