Campus Benefits Coordinator

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.Primary

Location:

RESEARCH FOUNDATION OF C.U.N.Y.Bargaining Unit:

Yes

SUMMARY:

This is an administrative staff position reporting to the Assistant Director of Human Resources for Benefits in a team environment, and exercising limited independent judgment in the fulfillment of the duties and responsibilities assigned. This position is responsible for all benefit functions for field employees, including as liaison to our providers for troubleshooting, to other RF departments involved in benefits management, and assisting other HR teams as required.

RESPONSIBILITIES:

Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or required

Independently and with limited supervision:

Processes Health Insurance and Pension Documents Reconciles health insurance enrollment reports

Responds to telephone, e-mail, written or in-person inquiries

Researches information in order to expedite responses

Troubleshoots between clients and RF providers

Communicates changes in any of the Human Resources areas to field personnel

Performs benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.

Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefits

Covers for other Team members in their absence or breaks

Assists other Human Resources Team members to alleviate heavy workloads

Performs other duties and has other responsibilities, as assigned or necessary

QUALIFICATIONS:

Associate’s Degree or equivalent credit hours toward a Bachelor's Degree in Human Resources area or related field from an accredited institution. (Bachelor’s Degree preferred)
Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areas

Excellent Math skills

Excellent Computer skills required (Workday preferred)
Excellent Customer Service skills

Ability to exercise good judgment, solve problems and work independently

Ability to be a Team player

Ability to Instruct Excellent verbal communication and business writing skills

Detail oriented

Experience with Microsoft Word and Excel is necessary

Pay Range:$71,518.76 - $83,329.20

RFCUNY Benefits (link to https://www.rfcuny.org/RFWebsite )About the Research Foundation The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards;

supporting project directors with hiring and managing research project and sponsored program…