Regional Chief People Officer, Americas

We are seeking a talented individual to join our Human Capital team at Oliver Wyman, a Marsh business. This role will be based in New York City. This is a hybrid role that has a requirement of working at least three days a week in the office.

As the Regional Chief People Officer (RCPO) for our Americas region, you will serve as a strategic advisor to the Americas Managing Partner and the Americas Leadership team, lead all regional Human Capital (HC) functions, drive the region's strategic people agenda, and be a member of the Global HC Leadership Team. The role requires an innovative, results-oriented, data-driven, and inclusive leader with a proven track record of building high-performing teams in professional services, advising senior executives, and translating strategy into action.

The RCPO will report jointly to the Global CPO and Americas Managing Partner, serve on the Americas Leadership Team, the Global HC Leadership Team, and the GLT HC Operating Committee, and collaborate closely with the region's Chief Operating Officer and Director of Finance. A core expectation is leading the firm's human and organizational response to AI — the ways it is reshaping how consulting work is done, how talent is developed and deployed, and how our culture must evolve to remain a destination for exceptional people.

• Develop and execute a forward-looking regional people strategy aligned to business objectives and explicitly responsive to AI's impact on the consulting workforce — including the skills and capabilities we recruit for, pyramid and leverage structures, the apprenticeship model, and talent mix decisions (consultants, specialists, contractors). Built in close partnership with global and regional leaders, grounded in data, and accompanied by clear KPIs.
• Shape and implement a modern, AI-enabled HC operating model, including:
  • Strategic business partnership — elevating HC as a commercially grounded advisory function that consistently advises and challenges the business on people topics across the region
  • A digital-first, AI-driven people service delivery model — automating administrative workflows, eliminating manual workarounds, and freeing HC capacity for higher-value strategic work
  • Clear governance around AI use in people decisions — recruiting, performance management, succession, and compensation — ensuring integrity of data informing senior leaders
  • Operational excellence in the basics (payroll, benefits, onboarding) and seamless collaboration across teams within HC and with other departments
• Lead the regional talent management and recruiting teams – directing Talent Managers and recruiters to deliver on the full talent lifecycle for the region's consulting, specialist, and support professional populations, including career development, staffing and deployment, and performance management, while ensuring the recruiting pipeline is strategically resourced and aligned to headcount and skill-mix priorities across markets.
• Lead the firm's human and organizational response to AI-enabled work — ensuring AI strengthens rather than erodes our culture and competitive advantage: assessing AI's impact on connection, belonging, and trust; defining how Oliver Wyman's culture and leadership norms must adapt as consulting work changes; evolving the apprenticeship and development model; and ensuring employees experience AI as something done with them, not to them.
• Steward the Partner and leadership pipeline — driving executive succession planning and Partner lifecycle management including development, performance, compensation, and accountability. Serve as a primary advisor to regional leadership on succession readiness, high-potential identification, and leadership bench strength across…