People Operations Manager

Job Title:

People Operations Manager

Position Summary

The People Operations Manager will lead operational HR projects while supporting compliance, learning and development, workforce planning, and team integration. This is a hands-on, forward-facing role for a collaborative and analytical professional who can work independently, lead meetings, and confidently present data and recommendations to senior stakeholders.

• Review and update the employee handbook, policies, and procedures.
• Audit Form I-9 documentation and address compliance gaps.
• Coordinate learning and development initiatives.
• Receive, document, and help resolve employee complaints appropriately.
• Forecast labor costs and analyze commission structures.
• Support workforce-planning and people-operations projects.
• Help manage travel and expense budgets.
• Assist with integrating new teams and employees into the office.
• Conduct outreach, organize meetings, and engage relevant stakeholders.
• Develop and deliver presentations about completed projects, findings, and recommendations.
• Lead meetings, establish agendas, facilitate discussions, and drive follow-up actions.
• Create and maintain detailed Excel reports, forecasts, and analyses.
• Partner across departments while independently managing assigned projects.
• Provide limited employee-relations support as needed.

• Relevant experience in people operations, human resources, or HR project management.
• Advanced proficiency in Microsoft Excel; a significant portion of the role involves spreadsheet-based analysis and reporting.
• Knowledge of Form I-9 requirements and general HR compliance practices.
• Experience updating employee handbooks and supporting learning and development programs.
• Ability to analyze and confidently present workforce, labor-cost, and budget data.
• Strong project-management, organizational, and problem-solving skills.
• Excellent communication, presentation, facilitation, and interpersonal abilities.
• Collaborative, outgoing, and comfortable engaging employees and senior stakeholders.
• Able to take initiative, work independently, and drive projects through completion.
• Hands-on, adaptable, and willing to manage both strategic projects and day-to-day operational details.

Salary $ 130,000-$135,000 + 10% bonus