Labor Relations Associate, Level 2

• Engage with Unions and Union Representatives, Central Office of Labor Relations, Office of Collective Bargaining, and other City, State, or Federal agencies about labor relations matters as needed
• Assist with the development, implementation, and communication of Human Resources policies, procedures, and practices aligned with the health plan’s goals and objectives
• Monitor adherence to Metro Plus Health  and NYC H+H policies and procedures and objective performance standards
• Monitor and track deadlines related to labor relations matters and activities
• Support leaders with preparing, planning, and scheduling pre-disciplinary meetings, including counselling sessions and warnings
• Prepare reports, presentations, and other materials supporting labor relations initiatives
• Organize and compile data for grievances, disciplinary matters, and other labor relations matters
• Provide administrative support during hearings and labor-management meetings, including note-taking, document preparation, and logistical arrangements
• Maintain current knowledge of company policies, collective bargaining agreements, labor laws, and regulations to ensure compliance
• Support training and guidance for supervisors and managers on labor and employee relations matters
• Assist with reviewing contracts, agreements, and Labor Relations Orders concerning wages, hours, working conditions, labor relations, employee relations, and personnel management
• Support labor relations investigations, grievances, disciplinary hearings, employee complaints, appeals to the City Office of Labor Relations, and arbitration hearings
• Support resolution of employee relations matters, including complaints, recommendations, performance management, dispute resolution, and compensation at the local level within Metro Plus Health
• Participate in labor-management meetings to discuss and resolve issues
• Support management of Metro Plus Health ’s Workplace Violence Prevention Program
• Gather and report OSHA data to the State and other regulatory agencies
• Support special projects and initiatives assigned by labor relations and people leadership

Requirements

• Bachelor’s Degree is required with a major in Human Resources, Labor Relations, Personnel Administration, Public Administration, Industrial/Organizational Psychology, Management, Business, Law, or a related discipline
• 2 years of experience in Labor Relations, Employee Relations, Human Resources, and/or Personnel Administration in a unionized workplace, including administration of policies and labor relations matters
• Ability to work under supervision; results-driven; team-oriented; understands and follows directions easily and well; structures and sequences tasks to meet objectives, priorities, and timetables set by supervisor
• Exercises sound judgment, reasonable decision-making, and diligence in the completion of tasks
• Ability to work independently and collaboratively as needed
• Proactive, organized, and manages time well
• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication
• Adaptable and Cooperative

Core Competencies

Demonstrates expertise in Labor Relations, Employee Relations, and Human Resources within a unionized environment, ensuring compliance with labor laws and organizational policies. Proficient in preparing reports, managing grievances, and supporting labor-management initiatives.

Highest-signal resume keywords

• Labor Relations Experience
• Employee Relations Management
• Human Resources Policy Development
• Union Negotiation Skills
• Compliance with Labor Laws

ATS Optimization Keywords

Hard Skills

• Labor Relations
• Employee Relations
• Human Resources
• Policy Development
• Grievance Management
• Contract Review
• Data Compilation
• Report Preparation
• Performance Management
• Workplace Violence Prevention

Soft Skills

• Integrity and Trust
• Customer Focus
• Written Communication
• Oral Communication
• Adaptability

Industry Keywords

• Collective Bargaining
• Unionized Workplace
• Labor Laws
• OSHA Compliance
• Dispute Resolution