HR Benefits Analyst

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

The HR Benefits Analyst is the Benefits Administrator for GSS. This position analyzes all employee benefits and manages all related data and processes. Provides troubleshooting guidance and enlists the assistance of the Benefits Analyst. This role will also provide ADP WFN support in conjunction with Benefits Analyst. This position will maintain the ADP homepage and provide regular updates regarding Benefits and ADP WFN on the Green Door.

Reports to: Vice President of Human Resources

Location: 305 7th Ave, New York, NY 10001 (in-Person/Hybrid)

Hours: 35 hours / Salaried Non-Exempt

Major Duties:

• Monitor staff members’ eligibility for benefits programs, particularly as employment status changes and notifies stakeholders in conjunction with HR Operations Manager
• Conduct regular audits of employee benefits enrollments, analyze open enrollment information, verify correct enrollment in Workforce Now compared with benefit vendor systems.
• Manage electronic carrier connections, ensuring regular and accurate transmissions.
• Answer benefits-related questions and resolve problems as they arise while enlisting the support from the Benefits/HRIS Analyst.
• Point of contact for Benefit brokers and account managers as appropriate.
• Work with Benefits/HRIS Analyst to maintain log of benefit related issues.
• Manage open enrollment meetings, information sessions, wellness fairs and other benefit related events.
• Audit and reconcile invoices from benefits providers and submit for payment.
• Prepare check requests for all Benefit vendors including voluntary Benefit vendors.
• Perform HRIS mass updates and complete regular HRIS maintenance processes, consulting the IT department and outside vendors as required.
• Develop and perform regular audits of HR and Benefits data. Recommend solutions to resolve any identified issues.
• Provide day-to-day benefits support and troubleshooting for HR team members, managers, and employees.
• Create, modify and distribute regular and ad hoc HRIS reports relating to HR and Benefits data.
• Facilitate Benefits presentation at New Staff Training in collaboration with HR Operations Manager.
• Point-person for Workers’ Compensation data at monthly meeting with Risk Management team.
• Approve all workers compensation, disability and return to work authorizations. o Manage Benefit and ADP content added to the Green Door.
• Assist in creating annual reports to regulatory bodies, including EEO-1 & 2 compliance, ACA, COA, OCFS, Turnover, OSHA, Workers Comp, Multiple Worksites Location DOL and survey’s required by RFPs and GSS affiliates.

Qualifications:

• Bachelor’s degree, plus three years of full-time experience administering a…