Business Process & Integration Manager

Responsibilities

• Lead all phases of ECMS development utilizing the Open Text Content Server platform and GCI workflow, One Fox modules, from inception to implementation.
• Collaborate with internal stakeholders to define functional and technical requirements for workflows, define metadata, develop SQL databases, identify system integrations, and enhancements.
• Oversee integration with multiple enterprise systems such as SharePoint, Microsoft Power Apps, and Microsoft Power BI.
• Develop and manage detailed project schedules, identify risks, and implement mitigation strategies to meet deadlines.
• Organize, facilitate, and document team meetings to ensure clear communication, accountability, and alignment with project objectives
• Serve as the primary liaison between internal teams, external Open Text developers, and technical resources.
• Direct and participate in all phases of workflow testing including functional/performance, usability, user acceptance testing (UAT), and security.
• Coordinate the development of deployment plans and production releases.
• Deliver progress reports, executive presentations, and live system demonstrations to senior leadership.
• Coordinate legacy metadata compilation and database development efforts to ensure accuracy, completeness, and performance.
• Provide training including developing support materials for end users and technical staff.