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Strategic Enterprise CSM - Drive ROI & Adoption
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-15
Listing for:
Synthesia
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
A leading AI video communication firm is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The ideal candidate will have strong experience in Customer Success Management within a B2B SaaS environment, ensuring clients derive maximum value from the platform.
This role offers a competitive salary range of $160,000–$180,000 OTE, with benefits including paid parental leave and a hybrid work setting for New York employees.
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