More jobs:
IT Helpdesk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-16
Listing for:
Rumorcircle
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Overview
111 West 68th Street, Manhattan, 10023, New York
Type:
Full Time
Status:
Open
Lincoln Business Machines Inc...We are an IT consulting company/MSP based in Manhattan, offering IT support to small and medium-sized businesses since 1992. We seek a self-motivated IT Specialist with 3+ years of experience at an MSP or IT Services firm for a Tier II/Tier III role, leading to a senior network engineer position.
Responsibilities- Provide IT support in an MSP/IT services environment with potential progression to a senior network engineer.
- Support PC & Mac workstations, servers, and networking devices.
- Assist with Windows servers, Active Directory, and Group Policy administration.
- Assist with Office 365 implementation and ongoing support.
- Apply advanced networking concepts including DHCP, DNS, and VPN.
- Leverage experience from MSP/Help Desk roles (3+ years MSP, 5+ years Help Desk).
- Support desktop (Windows 7/10, Mac), servers (Windows ), and mobile devices (iOS, Android).
- Work with business cloud solutions (Office 365, Dropbox, Google, AWS).
- Knowledge of routing, switching, firewall, VLAN, DNS, DHCP, WiFi, VOIP, VPN.
- Proficiency with Microsoft 365/Active Directory, VMware, Hyper-V, and Azure.
- Maintain strong customer service focus.
- Experience supporting PC & Mac workstations, servers, and networking devices.
- Knowledge of Windows Server environments, Active Directory, and Group Policy.
- Proficiency in Office 365 implementation and support.
- Advanced networking knowledge (DHCP, DNS, VPN).
- 3+ years MSP experience; 5+ years Help Desk experience.
- Desktop (Windows 7/10, Mac), Server (Windows ), Mobile (iOS, Android) support.
- Experience with business cloud solutions (Office 365, Dropbox, Google, AWS).
- Knowledge of routing, switching, firewall, VLAN, DNS, DHCP, WiFi, VOIP, VPN.
- Microsoft 365/Active Directory, VMware, Hyper-V, Azure proficiency.
- Enthusiasm for customer service is a must.
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