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Solutions Architect; ITOM
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-01
Listing for:
Alldus International Consulting Ltd
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Location: New York
Our client, an established IT Services & Consulting organization, is hiring an experienced Solutions Architect with expertise in ITOM (IT Operations Management) to join the team in New York. The successful candidate will lead the architectural design and technical delivery of large-scale Service Now implementations, from shaping their platform strategy, designing complex integrations, and guiding customers through technical decision-making and product adoption.
Responsibilities- Lead the architectural design and delivery of complex, enterprise-scale Service Now solutions.
- Design, implement and maintain integrations between Service Now and third-party systems.
- Act as a trusted technical advisor, providing expert guidance on complex challenges and platform adoption.
- Plan, facilitate and lead technical workshops and customer-facing presentations.
- Produce and maintain high-quality technical designs and architectural documentation.
- Mentor and develop junior team members, supporting both technical capability and professional growth.
- Champion industry best practices, delivery methodologies and Service Now platform standards.
- Proven experience leading architectural design and development for large-scale initiatives, preferably within a Service Now environment.
- A minimum of two Certified Implementation Specialist certifications or similar.
- Proven capability in designing and delivering integrations between Service Now and external systems.
- Strong track record of guiding customers through complex technical discussions and platform adoption.
- Experience delivering workshops, presentations and technical sessions for a range of stakeholders.
- In-depth knowledge of the Service Now platform and its core solutions.
- Ability to design, document, and maintain complex technical architectures and integrations.
- Demonstrated experience mentoring and developing junior team members.
- Excellent analytical, leadership and communication skills.
- Salary: $180k - $200k DOE
- Strong benefits package.
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