Senior Product Manager - Hardware

Overview

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response.

Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective. Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint.

The journey matters.

About this Role

The Senior Product Manager - Hardware is responsible for ensuring that hardware realities are accurately reflected in product planning, prioritization, and execution. They understand how Sage devices are built, what they can do, and how hardware development affects timing, cost, and capability across the business. They track emerging technologies and competitor moves and integrate real-world installation, user, and support feedback into Product decisions.

Hardware Strategy + Road mapping

• Draft quarterly Hardware strategy + roadmap document. Partner with Hardware team, C-suite, and cross-functional leads to understand broader market, company, and client needs to develop quarterly / annual hardware product strategy and roadmap.
• Represent hardware in strategic planning
• Bring hardware constraints, opportunities, and cost implications into all product workstream discussions. Provide clear inputs for decision-making around tradeoffs and prioritization.

Evaluate and route hardware-related requests

• Review new initiatives or customer asks that depend on hardware. Assess feasibility, cost, and timing, and determine whether it can be addressed through existing devices, modifications, or new designs.

Integrate market and customer insights

• Partner with Sales and Business Development to formalize how recurring customer asks, deal blockers, and field trends are captured and translated into actionable hardware lifecycle and NPD inputs.

Develop hardware vision by track emerging trends and competitors

• Follow trends in components, manufacturing methods, and market direction. Summarize relevant insights for leadership and make recommendations on adoption or defense.

Product Execution

• Own product execution for critical hardware projects Write PRDs translating business requirements into product requirements that Systems Engineering can utilize for final hardware requirements. Collaborate with cross-functional teams (product, marketing, ops, sales) on the launch and GTM
• Manage hardware-related risks
• Stay aware of potential risks that could affect Product delivery (obsolescence, supply chain issues, MFG readiness, certifications, region constraints, etc.). Consolidate these into clear summaries and ensure Product, Operations, and Engineering have a shared view of impact and ownership.
• Understand and represent internal stakeholder processes for full hardware lifecycle
• Maintain a detailed understanding of how devices are installed, supported, and maintained in the field. Ensure that empirical quality and reliability data shape design, feature prioritization, and deployment practices.

Stakeholder Management + Communication

• Maintain clear visibility into hardware capabilities
• Keep an updated record of each Sage device’s current and potential capabilities, including modification pathways, limitations, and dependencies. Communicate these regularly to Product, Sales, and Operations.

Coordinate across teams

• Aggregate timelines and inputs from hardware, software, operations, and support. Flag dependencies, risks, or gaps and help leadership resolve conflicts efficiently. This is NOT a project…