Senior Change Manager

Location: New York

Senior Change Manager page is loaded## Senior Change Manager remote type:
Hybrid locations:
New York, NY HQ USAtime type:
Full time posted on:
Posted Todayjob requisition :
JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
** Job Overview:
** The Senior Change Manager, Operations Strategy and Delivery, plays a critical role in enabling the successful adoption of major technology and operating model changes across the IRC. The role provides strategic change enablement across the IT portfolio, ensuring that large-scale, multi-year priorities are clearly positioned, well understood, and embedded into IRC ways of working.

The Senior Change Manager leads the strategic design of change approaches for priority IT initiatives - including Tech
100 Strategy execution, the AI agenda, and data transformation initiatives with a core focus on IT Shared Services, covering job design, role transitions, capability building, communications, and implementation.

The role partners closely with the IT Communications team to ensure that day-to-day change, communications, and enablement efforts across IT initiatives are strategically aligned, well sequenced, and coherently positioned in support of IT’s broader transformation agenda.

The role also works in close partnership with IT leadership, People & Culture, US and International Programs, and cross-functional stakeholders to ensure technology-enabled change is human-centered, coordinated, and sustainable across regions, departments, and country programs.
** Major Responsibilities:
**** Change Strategy & Planning
*** Provide portfolio-level change leadership for IT strategic initiatives, with a primary focus on IT Shared Services.
* Partner with IT, Program Teams and P&C to assess organizational impacts and readiness in ways that enable momentum and reduce change fatigue.
* Ensure change is embedded by establishing strong feedback loops, monitoring adoption and readiness, and translating lessons learned into refinements that support successful scale and sustainability.
* Partner with the IT Communications team to align on high-level communication strategy, sequencing, and positioning across the IT portfolio.
** Job Design, Role Transitions & Capability Building
*** Lead job design and role definition for future-state IT Shared Services, including role responsibilities, operating interfaces, and integration with country and regional teams.
* Conduct gap and readiness assessments to identify skill, capacity, and capability needs associated with new Shared Services operating models and technologies.
* Design and coordinate enablement and transition plans for IT Shared Services, partnering with People & Culture and the IT Communications team to ensure training, onboarding, and role transition efforts are coherent, adoption-focused, and well sequenced.
** Communications & Engagement
*** Define high-level change communication strategies and key narratives for priority IT initiatives, ensuring consistent positioning, sequencing, and tone across the IT portfolio.
* Translate complex technical and organizational changes into clear strategic framing and core messages that guide downstream communications and enablement efforts.
* Partner with the IT Communications team to equip leaders and managers with aligned narratives, talking points, and engagement guidance to reinforce adoption and sustained change.
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* Job Requirements:

**** Work Experience
- Required:

*** Minimum 6–8 years of…