Network Engineer

Overview

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws. DCWP supports businesses through equitable enforcement and access to resources, protects the marketplace from predatory practices, and works to empower consumers and working families.

DCWP conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP, call 311 or visit nyc.gov/dcwp, sign up for its newsletter, or follow on social media. DCWP is seeking a Network Engineer to join its IT Services Division to support the agency’s core business applications.

Position title: Network Engineer, reporting to the IT Operations Team’s Deputy Director.

• Establishes and maintains network performance;
• Builds network configurations and connections;
• Troubleshoots network problems and maintains network equipment inventories;
• IP address inventory and auditing;
• Establishes networking environment by designing system configuration and directing system installation;
• Defines, documents, and enforces system standards;
• Maximizes performance by troubleshooting network problems and outages and scheduling upgrades;
• Active Directory administration (user profile setup/modifications, password resets, account lockouts);
• Implement firewall policy and troubleshoot connectivity issues between networks;
• Work with vendors for troubleshooting and adopting best practice methods;
• Configure router including Voice over IP (static routing, dynamic: EIGRP, BGP; etc.);
• Configure network switches (VLAN, trunk, PVST, etc.);
• Ability and understanding of Meraki wireless network configuration;
• Ability and understanding of Azure load balancer configuration;
• Updates data servers and network equipment;
• Collaborates with network architects on network optimization;
• Secures network systems by establishing and enforcing policies and defining and monitoring access;
• Updates knowledge by participating in educational opportunities and professional organizations;
• Accomplishes information systems and organizational mission by completing related results as needed; and
• Performs special projects and initiatives as assigned.

The position requires professional/vendor certification(s) in local area network administration and the following:

• A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom-based) experience in LAN/WAN planning, design, configuration, installation, implementation, troubleshooting, performance monitoring, maintenance, enhancement, and security management; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom-based) information technology experience, at least 2 years of which are as described above; or
• A satisfactory equivalent of education and/or experience equivalent to the above. Education may be substituted for experience: 30 undergraduate credits = 6 months of experience; a master’s degree may substitute for one year of experience. All candidates must have at least one year of satisfactory full-time IT experience as described above.

Note:

In addition to meeting the minimum Qualification Requirements, incumbents may be required to update or obtain additional professional certifications as determined by the employing agency.

• Network troubleshooting
• Project management
• Problem solving and analytical skills
• Time-management skills
• Strong documentation skills
• LAN knowledge
• Network hardware configuration and performance tuning

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Visit student aid.gov/pslf/ for more information.

New York City Residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on protected status or characteristics including sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.