Technology Manager

Overview

Job Title Technology Manager

Schedule Full-time (35 hours per week), Monday–Friday, 10:00 or 11:00 a.m. to 6:00 or 7:00 p.m. (EST). Primarily on-site, with one remote workday per week (to be determined).

Job Posted January 29, 2026

Department BFA 3D Animation and Visual Effects

Reported To Director of Operations

Compensation $80,000 - $90,000 annual salary, commiserate with experience

• Lead the department’s technology strategy for teaching, learning, and production in an animation and visual effects academic environment.
• Ensure daily operational readiness and assessment of all computer labs, production studios, and administrative systems to support instruction and student production.
• Supervise and manage a team of five system administrators who provide technical support to students, faculty, and staff.
• Oversee the installation, configuration, and maintenance of servers, workstations, hardware, software, and peripherals.
• Manage the department’s helpdesk ticketing system to ensure timely, effective support and clear prioritization of requests.
• Coordinate with the SVA Network Engineering team to define, maintain, and improve the department’s network infrastructure and connectivity.
• Work closely with the Director of Operations and Department Chair to develop and manage the annual technology budget and long-term technology roadmap.
• Monitor system security, data integrity, and access controls, and address potential risks and vulnerabilities.
• Establish, document, and enforce standard operating procedures and service level agreements for all technology services.
• Plan, maintain, and oversee on-site and cloud-based solutions for rendering, machine learning, high-performance computing, archival storage, and disaster recovery.
• Research, evaluate, and recommend emerging technologies, tools, and workflows that enhance animation and VFX instruction and production.
• Manage vendor relationships, purchasing requests, contracts, and renewals for all technology, software, and equipment.
• Develop and deliver training for incoming students, staff, and faculty on new systems, tools, and department technology policies.
• Attend and actively participate in departmental meetings, IT meetings, and department events.
• Develop, establish, and maintain professional relationships within the SVA community and with hardware and software vendors to ensure successful technical and facility functions.
• Responsible for the research, development, acquisition, installation, and contract maintenance of all software, hardware, networks, sound, and video equipment.
• Establish and oversee in-house training for student lab assistants and all staff on any/all new technology initiatives are being implemented with the Director of Operations.
• Support room scheduling, lab usage, and production needs in coordination with the Director of Operations and academic leadership.
• Attend conferences (domestic and international).
• Perform other job-related duties as assigned.

• Bachelor’s degree in computer science, information technology, digital media, animation, visual effects, or a related field, or an equivalent combination of education and professional experience.
• Three (3) years of professional experience supporting technology in a production, studio, academic, or creative environment.
• Two (2) years of experience supervising or leading technical staff, student workers, or support teams.
• Experience with computer art software and hardware, including PC, MAC, 3D, video, and sound equipment
• Experience using helpdesk or ticketing systems to manage and prioritize support requests.

• Advanced Degree (MA, MFA, MS, or similar) in computer science, digital media, animation, visual effects, or a related field.
• Six (6) or more years of progressive experience supporting production, post-production, or academic environments in animation, visual effects, film, or related creative industries.
• Experience working in higher education, studio training programs, or professional production environments with students, artists, or faculty.
• Experience leading a multi-disciplinary IT or production technology team.
• Expertise in Mac and Windows…