Team Lead, Portfolio Manager

Overview

Team Lead, Portfolio Manager Support role at Balyasny Asset Management L.P.. Lead global Technology Portfolio Manager Support to ensure seamless integration of investment teams into BAM’s technology ecosystem, govern user support, and drive continuous improvement. Empower PMs and Analysts with world-class applications, data capabilities, and cloud/infrastructure services.

You will collaborate with data & infrastructure engineers, data scientists, content experts, and senior investment professionals to deliver innovative, reliable, and scalable data-driven solutions that maximize the value of BAM’s technology assets for the Front Office.

• Hands-On Leadership & Team Development
  :
  Lead, coach, and mentor Portfolio Manager Support Analysts & Engineers; participate in day-to-day support and technical tasks; foster curiosity, technical mastery, and continuous improvement.
• High-Quality Support & Service Delivery
  :
  Maintain high standards of technical and customer support for front, middle, and back-office users across asset classes; manage workload and SLAs with accountability for engagement outcomes.
• Escalation & Problem Management
  :
  Act as escalation point for complex issues; drive timely resolution, root cause analysis, and data tooling improvements across Technology.
• Cross-Functional Collaboration
  :
  Partner with investment teams, technology, and product groups to ensure seamless user experience; address local requirements in global forums.
• Process Optimization & Knowledge Sharing
  :
  Streamline workflows, automate repetitive tasks, and expand knowledge bases, training materials, and documentation.
• Continuous Improvement & Innovation
  :
  Stay current with industry trends and technologies; encourage experimentation and adoption of solutions that improve efficiency and user satisfaction.

• 5+ years in application or user support for trading/investment systems or direct experience with front/middle/back-office tooling
• 5+ years of financial data wrangling, Python/SQL/data pipelines, or data product support function
• 5+ years in a technical support function with exposure to AWS, Linux, Kubernetes, and/or scripting/automation

• Bachelor’s or Master’s degree in Mathematics, Computer Science, Engineering, Economics, Finance, or related field
• 9+ years of professional experience in a support, implementation, solutions architect, or similar function, including at least 2 years in leadership
• Strong analytical, problem-solving, and interpersonal skills; ability to communicate with technical and non-technical audiences
• Passion for fostering curiosity, technical mastery, and continuous improvement within the team

• Mid-Senior level

• Full-time

• Finance

• Financial Services, Capital Markets, and Investment Management

New York, NY postings and related roles are listed for reference only and not part of this listing.