Systems Analyst

Overview

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Information Technology Department is looking for a Systems Analyst/Product Owner to join the Contract & Financials team to assist in the Business Process Analysis.

The Systems Analyst is responsible for analyzing business requests and applying the relevant process analysis to produce a cohesive requirement, including requirement gathering, data analysis, process modeling, gap analysis and solution design.

• Assessing the overall analysis, design, and delivery of assigned business, operational & technical projects as well as recommending the best practices for solutions based on business needs.
• This role as a Systems Analyst will report directly to the Deputy Director of Project Management and Business Analysis under the IT Strategy and Project Management Unit.
• Determine the overall vision of products, manage backlog items, and decide which features each product will have according to clients’ preferences.
• Act as liaison between business stakeholders and the technical team to ensure a cohesive product is delivered.

• Apply business analysis methodologies to gather requirements.
• Review, analyze and update requirements for completeness and obtain business/stakeholder sign-off.
• Develop and utilize standard templates/format layouts to accurately and concisely write requirements.
• Where applicable, develop prototypes of interfaces based on user requirements.
• Create process models, specifications, diagrams, and charts to provide direction to developers and project team.
• Manage and track the status of the requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicate changes, enhancements and modifications of business requirements.
• Define the vision for the team’s product and manage the product backlog, prioritizing based on changing requirements.
• Develop user stories/product backlog items and monitor product progress at each stage of the process.
• Liaise with the product team and end users to deliver updates; participate in Scrum meetings and product sprints.
• Perform user acceptance testing to validate requirements and/or defect management.
• Define reporting and alerting requirements; help design, document and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to the product team; communicate key insights to the product team.
• Continuously seek ways to improve monitoring, discover issues, and deliver better value to the customer.
• Assist in the tracking of documentation, including specifications and testing plans.

• Facilitate compliance with State and agency policies by developing requirements that will support those policies.

• A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or
• A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described above; or
• Education and/or experience equivalent to the above; college education may substitute up to two years of the required experience; in addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school, may substitute for one year of experience.
  
  All candidates must have at least a high school diploma or equivalent and at least one year of experience as described above.