ECommerce Coordinator

Responsibilities

• Efficiently execute tasks required to maintain French Toast digital channels: setting up, operating, monitoring, reporting, and inventory
• Ensure that daily site maintenance is conducted; responsible to manage the day-to-day execution of website merchandising and product set up for  and drop ship partners (Walmart, JC Penney, Amazon) ensuring functionality meets and exceeds company expectations
• Evaluate issues and effectively communicate technical and non-technical solutions to peers and customers in a timely manner
• Monitor for site bugs and work with IT and project manager for resolution (including ticket logging, testing, communication of fixes)
• Conduct final user testing and quality assurance processes. Collaborate and execute to ensure promotions, site enhancements, content are properly setup, scheduled, and QA’ed on site prior to launch
• Communication liaison to Operations, Sales, and Customer Service teams with regards to site, product, promotion updates
• Partner with internal teams to understand product, key business objectives, and marketing initiatives
• Ensure all aspects of site merchandising are on brand, employ best practices and hit defined KPIs

• Bachelor’s degree or equivalent work experience in Digital eCommerce, Digital Product or related field with a minimum of 2 years of experience in eCommerce
• MS Office Software proficiency;
  Highly proficient in Excel
• Demonstrates effectiveness in written and verbal communication
• Demonstrated understanding of web technologies, browsers, reporting and content management systems and processes
• Strong organizational and multi-tasking skills, ability to execute timelines
• Ability to adapt to rapidly changing environments and market conditions
• High aptitude for learning new technologies and ability to understand system dependencies
• Strong eCommerce acumen