Technical Solutions Manager

Overview

Elwood Technologies is a FCA regulated firm that provides end-to-end institutional-grade digital asset Execution, Liquidity Access and Portfolio Monitoring & Risk Management Software. Built with institutions for institutions, Elwood’s EMS offers best available price execution, smart order routing and algorithmic tooling alongside a traditional finance grade Portfolio Management and Risk System.

Built by industry experts with decades of combined experience in investment management and digital technology, we are now looking for a Technical Solutions Manager to sit within our Solutions team to ensure Elwood’s product is positioned as a tailored platform, carefully designed to meet each client’s unique use case.

Job Description

Elwood is seeking a Technical Solutions Manager within our growing global Solutions team
. Sitting at the intersection of Product, Sales, Engineering and Operations, the role plays a critical role in our commercial process, bridging strategic discovery, product fit validation, and solution delivery.

This is not a demo-driven sales support role. You will work closely with clients, prospects, the sales team and product team to shape solutions that meet customer needs while ensuring alignment with our overall product strategy. This role will directly impact our product roadmap and commercial success. Every institutional client has specific needs, and it is the Technical Solution Manager's role to understand those needs and design modular, scalable solutions using Elwood’s OEMS and PMS platform.

You will work closely with prospective clients, internal stakeholders, and senior decision-makers to deliver tailored solutions and workflows that solve real-world trading, risk, and operational complexity.

This is a high-impact opportunity for someone with a technical, consulting or fintech background, who enjoys solving complex problems at the frontier of digital asset infrastructure.

Key Responsibilities

• Client Engagement & Discovery (Sales-focused):
  • Engage directly with clients and prospects to understand their business objectives, workflows, challenges, and product needs and participate in sales discovery calls
  • Proactively identify opportunities where our product can deliver value.
  • Support Sales Directors during the sales cycle with product expertise including attending conferences and sales events
• Product Demonstrations:
  • Deliver compelling product demos tailored to client use cases.
  • Clearly articulate product value, capabilities, and differentiators.
  • Act as the “product face” during commercial conversations
  • Lead initial product fit assessments, identifying blockers, constraints, or required customisations early in the sales cycle.
  • Refine solution proposals post-demo based on client feedback and internal alignment.
• Solutions Design and Product Fit
  • Drive solution design by translating prospect requirements into tailored OEMS/PMS workflows, data flows, and integration specification, proposing product solutions that address client challenges within existing capabilities where required.
  • Collaborate with Product, Sales, Engineering and GCD Teams on feasibility and configuration of custom modules, API use cases, and reporting enhancements.
  • Identify gaps and articulate where customisation or new features may be needed.
  • Work with the Product Team to prioritise enhancements and roadmap items.
• Product Delivery
  • Work with Product Managers, Engineering and GCD teams to ensure client needs are understood and accurately represented.
  • Support handover to onboarding for new clients.
  • Advocate for clients internally while ensuring practicality and technical feasibility.
  • Feed insights into product strategy, roadmap planning, and sales positioning.
  • Identify patterns in client challenges and translate them into product improvements.
• Qualifications &
  
  Experience:
  • 3–6 years’ experience in product management, solutions consulting, or technical sales roles within a fintech, SaaS vendor, system integrator, or management consultancy including at least 2 years in financial technology, capital markets, or blockchain-enabled platforms (highly desirable).
  • Familiarity with institutional trading workflows across asset classes—ideally…