Sr. Manager, L&D Products Engineering Lead

Location: New York

This job is with Pfizer, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Use Your Power for Purpose
At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives.
What You Will Achieve
The L&D Products & Services team is responsible for driving innovation and delivering Pfizer's Learning Technology Ecosystem, empowering learners to succeed today and prepare for tomorrow through engaging, impactful experiences that accelerate business outcomes. With a focus on Learner Experience, Content Owner Experience, and Learning Insights, the team is actively exploring how artificial intelligence (AI) and agentic technologies can reshape learning, content creation, and management-enabling more personalized, adaptive, and effective solutions for all stakeholders.
The L&D Product Engineering Lead provides hands-on technical leadership to realize the strategic vision for the Learning Technology Ecosystem. In this capacity, this role leads the implementation and integration of advanced AI capabilities, ensuring that innovative technologies are thoughtfully embedded into products and processes. By collaborating with Product Managers and stakeholders, the Lead fosters a culture of continuous improvement and positions the ecosystem to deliver transformative experiences for learners, content owners, and leaders.
This role guides a team of technical experts, ensuring delivery of enterprise applications using industry best practices and Agile methodologies. This role will lead and mentor a team including solution engineers, architects, technical support teams and vendor partners to deliver and maintain best-in-class learning solutions. They will collaborate with other development teams and/or support functions, prioritize work, support performance evaluation, and remove roadblocks.
This role will collaborate closely with Product Managers and stakeholders to deliver the Technology Eco System vision and roadmap.
In this role, you will:
Lead technical strategy, architecture, development and support    for the Learning Technology Ecosystem, ensuring alignment across products and teams, and proactively  integrating emerging AI and agentic technologies  to advance the platform's capabilities.

Contribute to strategic vision    and roadmap to forge a new path for the Learning Technology Eco System

Identify and implement process and product improvements   , including the adoption of AI-driven solutions, to enhance the learner and content owner experience.

Manage and mentor    a team of technical experts (solution engineers, architects, technical support, and vendor partners), fostering a culture of innovation and continuous learning in AI and advanced technologies.

Collaborate    with product management, enterprise/data architects, and business analysts to envision, plan, and engineer solutions that leverage AI for greater personalization, automation, and insight.

Drive adoption of Agile/Lean Development and Dev Ops practices    to streamline development processes, while exploring how AI can optimize workflows and accelerate delivery.

Track metrics and build reports to  measure progress  against objectives and key results

Manage dependencies    and coordinate with other delivery teams (web/app/dashboard), ensuring AI initiatives are harmonized across the ecosystem.

Apply compliance requirements    and ensure documentation, system configuration, and compliance activities are up to date.

Provide input to senior management decisions    that impact business direction within the Sub Business Unit/Sub Operating Unit, advocating for innovative approaches.

Embraces a growth mindset  in helping develop team members capabilities as technology and platform evolves

Here Is What You Need  (Minimum Requirements)
BA/BS…