Senior Associate, GTM Strategy & Ops

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

Mews is hiring a Senior GTM Strategy and Operations Specialist to work across the Rev Ops organization, with a specific focus on Commercial and Customer Success financial planning, cross-functional strategic projects and process evaluation and optimization across all Go-to-Market teams.

• Preferred location: New York, but we will also consider candidates located in any of the other eligible states.
• To be eligible for this position, you must be based in one of the following US states: Florida, Georgia, Massachusetts, New Jersey, New York, North Carolina, Ohio, South Carolina, Vermont, Virginia.

• Be a Swiss-army knife across the Rev Ops organization, which may include work on pipeline generation strategies, territory/segment design, quota modeling and coverage, GTM forecasting (tops down and bottoms up), compensation design, enablement, reporting and analytics and pricing and packaging strategies
• Build and maintain the bottoms up Rev Ops revenue model that models Mews' GTM engine at a granular level (by region, by segment, by lead source) across pipeline and signed revenue; the monthly cohort waterfall of onboarding to activated SaaS and payments revenue; whitespace analysis and SAM analysis for cross-sell and upsell initiatives
• Independently refines revenue model assumptions based on analysis of historical data, discussions with GTM stakeholders (Marketing, Sales and CS) and assumptions of future trends to recommend build targets to recommend to GTM leadership
• Act as the subject master expert for all GTM financial targets
• Be responsible for analysis and creation of the GTM Quarterly Business Review (Q ) creation and GTM board reporting which includes reporting on key territories (e.g. USA, DACH, France, UK&IE, Spain, etc.), product level detail (PMS, RMS, POS. Events, Housekeeping) and any trends across areas such as pipeline generation, promotions, attach rates, MQL conversion rates, win rates, activation speed, time-to-payments, support initiatives, and many others
• Build out a streamlined monthly reporting cadence for GTM that highlights progress against key targets across regions and products listed above
• Assist on large multi-quarter cross-functional Rev Ops projects (e.g., re-contracting initiatives, building out LTV, CAC and CAC payback tracking at a more granular level, multi-product selling)
• Help build a world-class Rev Ops/GTM Strategy & Ops function, and help stand up / scale other functions as needed
• Lean into your superpowers to maximize impact across all Go-To-Market

• 3+ years of experience in B2B startups and/or investment banking, consulting, or investing (PE / hedge fund / VC).
• Preferred: GTM or operations experience in a startup environment.
• Exceptional work ethic and throughput, rapid learning ability, strong attention to detail, high ownership, and a clear bias for action.
• High integrity: acts ethically, builds trust, and consistently follows through.
• Strong interest in becoming an expert in Operations and/or GTM within B2B startup environments.
• Seeking a career-defining role with meaningful responsibility and strong opportunities for personal and professional growth.

We’re an equal opportunities employer. To…