Director, Americas Customer Support — Scale & Impact
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-14
Listing for:
Kyriba
Full Time
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading fintech firm located in New York is seeking an experienced leader to build and manage a high-performing regional support organization. This role involves ensuring excellence in customer satisfaction and support performance, driving continuous improvement through data insights. Ideal candidates will have over 7 years of experience in managing customer service teams in fast-growing SaaS environments and possess strong leadership and communication skills.
Competitive salary and comprehensive benefits package offered.
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