Business Systems Analyst

Duties Description

Under the direction of a Manager of Information Technology Services 1, SG-27, within the Division of Dedicated Support, Bureau of Department of State (DOS), the Business Systems Analyst 2, SG-23, will perform duties related to and assist in the oversight of interpreting and converting documented user and business requirements into technical specifications for development implementation. In addition, they will subsequently work closely with development leads and quality assurance engineers to ensure the implemented system meets all necessary quality standards and guidelines.

Under the direction of a Manager of Information Technology Services 1, SG-27, within the Division of Dedicated Support, Bureau of Department of State (DOS), the Business Systems Analyst 2, SG-23, will perform duties related to and assist in the oversight of interpreting and converting documented user and business requirements into technical specifications for development implementation. In addition, they will subsequently work closely with development leads and quality assurance engineers to ensure the implemented system meets all necessary quality standards and guidelines.

• Possess skill in understanding DOS business processes, analyze and optimize existing processes to identify areas for improvement; work with partner ITS leads in defining scope for additional phases of current projects, as well as new initiatives; assist in converting user requirements into business requirements and technical specifications
• Participate in meetings to identify gaps or deficiencies in implemented system by reviewing and explaining identified defects; demonstrate defects to explain actual verses expected behavior per requirements; work with other Dedicated Staff team leads to ensure identified issues are remediated, tested, and resolved
• Lead meetings of project teams including agency, management, users, vendors, and other business team staff to discuss specific application development, system analysis, and testing activities
• Verify requirements throughout the product/system development life cycle (SDLC) to ensure the developed system performs to the required specifications; this includes identifying and developing test plans/scenarios and logical designs, overseeing the execution of test scenarios, reviewing test results, identifying constraints and risks, and communicating test results with internal teams as well as stakeholders
• Review subordinate’s work and demonstrate understanding of elicited business requirements and comprehension of all user stores, flow diagrams, mockups, and other related business documentation for new DOS projects, in addition to obtaining a comprehensive understanding and familiarity with all supported licensing and business systems
• Provide guidance to subordinate staff on expected system behaviors, and oversee subordinate’s work activities for various types of system application testing (including manual [system, end-to-end, integration, functional, regression], automated, and load/performance) to ensure business requirements are met
• Possess a firm understanding of the HP ALM defect management lifecycle and assist other technical leads in understanding system defects, often demonstrating the issue to ensure all technical teams possess any details required for resolution of the issue
• Partner with other team leads to oversee resolution of identified system issues where the system requirements have not been met (defects); update agency staff on progress of defect resolution
• Work directly with business analysts, program subject matter experts, quality assurance engineers, and technical staff to create robust user stories, use cases, and test cases; develop test conditions and assist in the oversight of test execution to ensure developed system meets business requirements
• Coordinate and collaborate with BA and QA leads; manage activities of subordinate staff in overseeing the creation and execution of accurately developed test cases to ensure successful user acceptance testing of various DOS projects and systems
• Identify, analyze and coordinate…