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Technical Account Manager; TAM

Job in New York, New York County, New York, 10261, USA
Listing for: Virtusa
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Systems Engineer, IT Project Manager
Job Description & How to Apply Below
Position: Technical Account Manager (TAM)
Location: New York

Roles & Responsibilities

  • Manage end-to-end program execution for device development, testing, and certification programs.
  • Act as the primary interface for OEM/ODM partners, driving schedules, deliverables, and technical alignment.
  • Coordinate cross-functional teams, including engineering, QA, product, and operations, to ensure on-time device releases.
  • Lead device certification efforts (FCC, CE, Wi-Fi Alliance, Bluetooth SIG, carrier certifications, etc.).
  • Define and manage test strategies, validation plans, and acceptance criteria for devices.
  • Oversee functional, performance, interoperability, and field testing activities.
  • Track program milestones, risks, dependencies, and mitigation plans.
  • Drive defect triage, root cause analysis, and closure with internal teams and OEM partners.
  • Ensure compliance with regulatory, security, and quality standards.
  • Prepare program dashboards, status reports, and executive communications.
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