Agile Coach; hybrid, NYC

Job Title

Agile Coach (Hybrid – NYC)

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced and dynamic Agile Coach to support enterprise-level Agile transformation initiatives. This hybrid role requires some on-site presence in New York City. The Agile Coach will serve as a trusted advisor to product teams, Scrum Masters, Product Owners, and leaders, guiding the organization toward higher levels of Agile maturity. The role involves hands-on coaching, training, mentoring, and fostering a culture of collaboration, continuous improvement, and alignment with organizational goals.

• Provide coaching to large-scale Agile transformation initiatives, ensuring alignment with strategic objectives and measurable business outcomes.
• Collaborate with Agile Center of Excellence leadership to develop and execute a tailored Agile transformation coaching roadmap.
• Coach teams, Scrum Masters, Product Owners, and stakeholders on Agile frameworks such as Scrum, Kanban, and SAFe.
• Partner with product teams to implement Agile and product-centric practices to enhance delivery and business value.
• Serve as a trusted advisor to teams and mid-level leadership, reinforcing core Agile principles and practices.

• Design and deliver interactive workshops, training programs, and hands-on labs on Agile principles, tools, and methodologies.
• Provide education on technical best practices including Dev Ops, XP engineering practices (TDD, CI/CD, pairing), and Lean principles.

• Drive a culture of continuous improvement by facilitating effective retrospectives and promoting data-driven decision-making.
• Analyze team performance metrics to identify improvement opportunities and recommend actionable strategies.

• Partner with cross-functional stakeholders to identify challenges in Agile adoption and provide tailored coaching.
• Facilitate alignment and collaboration across teams and departments to support a smooth transformation journey.

• Standardize Agile practices, ceremonies, and workflows across the organization.
• Utilize Jira, Confluence, Align, and other Atlassian tools to improve Agile process efficiency, workflow optimization, and reporting.
• Develop and monitor metrics for team health, velocity, and overall transformation progress.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Minimum of 5 years of software development experience.
• At least 8 years in Agile coaching roles.
• Proven experience coaching Agile product transformations in large, complex environments.

• Certified Agile Coach (ICP‑ACC, ICP‑ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent.

• Deep knowledge of Agile frameworks including Scrum, Kanban, SAFe, and LeSS.
• Strong systems thinking capabilities and the ability to navigate complex organizational structures.
• Understanding of CI/CD pipelines, automated testing, and Dev Ops practices.

• Excellent communication, facilitation, conflict-resolution, and team motivation skills.

• Strong understanding of Agile methods and their practical applications across diverse environments.

• Experience transitioning teams or organizations from traditional methodologies to Agile frameworks.
• Familiarity with Lean Portfolio Management and product-centric ways of working.
• Knowledge of organizational behavior and change management principles.
• Demonstrated ability to foster continuous learning and improvement within teams.
• Experience with metrics-driven coaching and technical excellence practices such as TDD and paired programming.

• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• STD/LTD Disability
• Paid holidays
• Competitive full-time salary range based on experience, education, and location