Lead Software Engineer; Digital Engagement Solutions- Web, APIs, Mobile, Cloud, Data systems

Overview

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better financial decisions and supporting communities to grow and succeed. This role focuses on delivering high-quality software experiences, collaborating across the organization, and adhering to U.S. Bank standards to minimize impact on the customer experience. The candidate will work within an agile software development lifecycle and Dev Ops practices.

• Oversee the implementation and strategic direction of U.S. Bank s Do-IT-Together platform, ensuring seamless integration across web and mobile channels to boost customer acquisition and support.
• Design, develop, test, operate, and maintain various digital banking products.
• Engineer comprehensive digital solutions for customer engagement across Web, APIs, Mobile, Cloud, and Data systems.
• Utilize programming languages such as Java, Python, React, Kotlin, and Swift to design and develop scalable components for web and mobile platforms.
• Advance and update cloud-native applications on Azure using Kubernetes and automated Dev Ops practices.
• Develop integration patterns and define API contracts to enable enterprise-wide customer interaction flows.
• Implement and support data pipelines, event streams, and reporting metrics for engagement platforms.
• Leverage GenAI technologies to enhance automation, generate insights, and improve experiences for customers and agents.
• Maintain rigorous standards for security, compliance, and resiliency across all customer-interacting systems.
• Mentor engineers and promote best engineering practices across multiple product teams.
• Collaborate with vendors, product teams, and operations to deliver dependable, high-quality engagement solutions.

• Bachelor’s degree, or equivalent work experience
• Six to eight years of relevant experience

• Experience designing and implementing complex digital engagement platforms (Web, API, Mobile, Cloud, Data).
• Advanced skills in Java, Python, REST APIs, React, Kotlin, and Swift.
• Practical experience with Azure, Kubernetes, and Dev Ops automation tools.
• Knowledge of API development, integration strategies, and core enterprise architecture concepts.
• Understanding of data engineering, event-driven systems, and analytics.
• Familiarity with Generative AI technologies in customer engagement contexts.
• Strong leadership, communication, and teamwork abilities.
• Microsoft Certified:
  Azure Solutions Architect Expert is a plus.
• Experience with Glance s CX and co-browse is a plus.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our benefits and total rewards consider our team members’ whole selves and what may be needed to thrive in and outside work. Benefits include:

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (two to five weeks, depending on salary grade and tenure)
• Up to 11 paid holidays
• Adoption assistance
• Sick and Safe Leave accruals

Review full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by law.

E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location listed first and may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package. Pay Range: $ - $.

U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted as required by law and policy, including applicable local ordinances and regulatory requirements. Applicants must be able to comply with U.S. Bank policies and the Code of Ethics and Business Conduct.

Posting may be closed earlier due to high volume of applicants.