Senior Technical Project Manager

The Senior Technical Project Manager (STPM) leads complex, cross-functional enterprise initiatives while contributing to the design, implementation, and maturation of PMO systems, processes, and methodologies. This role combines hands‑on delivery leadership with PMO enablement to ensure consistent execution, transparency, and alignment across a global IT portfolio. The STPM serves as a senior delivery lead and trusted partner to IT leadership, business stakeholders, architects, and external vendors, bringing structure, rigor, and repeatability to enterprise change initiatives.

• Lead end‑to‑end delivery of enterprise platforms and shared services including ERP, ITSM/ESM, HRIS, Finance, Identity, Integration, Analytics, and Contact Center solutions.
• Translate business initiatives into structured programs and projects with clearly defined scope, milestones, dependencies, risks, and success metrics.
• Coordinate delivery across application, integration, data, infrastructure, security, and business process work streams.
• Own planning and execution across all delivery phases from discovery through transition to operations.

• Design, standardize, and operationalize PMO practices including intake, prioritization, lifecycle governance, RAID, and executive reporting.
• Lead or contribute to implementation and enhancement of PMO tooling such as Service Now SPM/ITBM or equivalent platforms.
• Develop reusable templates, playbooks, and operating rhythms to improve delivery consistency.
• Drive adoption of PMO methodologies and partner with leadership to improve delivery maturity.

• Establish and run governance structures including steering committees and working groups.
• Proactively identify and manage delivery, technical, financial, and organizational risks.
• Serve as escalation point for delivery issues and decision facilitation.

• Produce executive‑ready status reporting focused on outcomes, financials, risks, and decisions.
• Translate complex technical topics into clear business language.
• Maintain alignment across global teams and delivery partners.

• 8–12+ years delivering enterprise‑scale IT initiatives across ERP, ITSM/ESM, HR, Finance, Identity, and Integration platforms.
• Experience managing multi‑workstream programs with internal teams and system integrators.
• Hands‑on experience with platform implementations, upgrades, consolidations, or global rollouts.
• Direct experience building or maturing PMO functions and operating models.
• Experience with PPM/PMO tools such as Service Now SPM/ITBM, Planview, Clarity, Jira Align, Wrike, or Smartsheet.

• Improved predictability and transparency across enterprise initiatives.
• Active adoption of PMO artifacts and reporting.
• Clearer decision paths and reduced delivery surprises.
• Delivery teams benefit from structure without unnecessary bureaucracy.

Range: $120k - $140k

As set forth in Computer Generated Solutions’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.