AI Operator

Location

New York City

Full time

Hybrid

Operations

• $140K – $180K
  • Offers Equity

Actual compensation is unique to each candidate and based on a variety of factors such as skill set, experience, and specific work location. Salary is one part of Bastion’s total compensation and benefits package.

We are proud to present to all employees a generous equity offering and additional benefits including:

• Flexible work schedules
• Unlimited paid vacation & holidays
• Several holistic and balanced life benefits such as: comprehensive health coverage, life insurance, retirement benefits, paid parental leave, tax-advantaged accounts, One Medical, Spring health, and more.

Bastion enables financial institutions and enterprises to issue regulated stable coins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control.

You can check out our Guide for Candidates here to learn more about our work.

We're hiring an AI Operator to multiply team effectiveness across Bastion through intelligent use of AI tools and automation. You'll likely start with go-to-market as your first internal client—partnering with sales, product marketing, and product teams to identify friction points and orchestrate AI-powered solutions that give them unfair advantages. As you prove the model, you'll expand to support compliance, engineering, talent, and other teams company-wide.

You'll use tools like Claude Code, Zapier, Make, AI APIs, and whatever your imagination can dream up to build workflows and automation. The core of the job will be identifying which problems are worth solving, designing solutions that actually get adopted, and moving fast while exercising excellent judgment in a regulated environment.

That last point is critical
:
Bastion is a regulated financial entity. We handle customer data, financial information, and sensitive business intelligence. You'll need to move quickly—shipping automation in days, not weeks—but never be loose with customer information, privacy, or security. Strong judgment about what's safe to automate and what requires human oversight is non-negotiable.

You'll report to Drew Majkut, our Head of Talent, and work cross-functionally from day one. Success looks like other teams asking "can you help us too?", and Bastion operating with the velocity and intelligence of a much larger company because of the AI infrastructure you've orchestrated.

This role is based in New York City in a hybrid work environment.

Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job. We will co-create your actual responsibilities and expectations together.

We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month. You need to be okay with that.

If you think this is something you can handle, we will be excited to speak with you.

• Shadow GTM team workflows (sales calls, prospect research, deal preparation) to identify the top 3 friction points you can eliminate—not just to observe, but to ship improvements
• Build and deploy your first AI-powered workflow that the team actively uses—whether that's intelligent prospect research using Claude Code, automated personalized outreach, or deal insight capture
• Map Bastion's current tool landscape and identify where information gets lost, duplicated, or requires manual handoffs that could be automated
• Learn Bastion's compliance and security boundaries —understand what data can be processed by AI tools, what requires human review, and where privacy lines are drawn
• Partner with 2-3 team members across different functions to understand their workflows and where AI could…