GTM Strategy & Operations Associate

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting‑edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

As a GTM Strategy & Operations Associate, you’ll work alongside Sales, Marketing, and Rev Ops leadership to drive clarity, accountability, and execution across our go-to-market engine. You’ll contribute to strategic initiatives, support operational planning, and help build the systems and insights that power our growth.

This is a high-impact, high-visibility role for someone who’s analytically sharp, operationally minded, and excited to build the foundation of a world-class revenue org.

• Drive operational excellence across GTM:
  Support the design and execution of core sales processes including territory planning, goal setting, lead routing, and performance tracking, ensuring our GTM engine runs smoothly as we scale.

• Deliver insights that drive decisions:
  Use SQL, spreadsheets, and dashboards to uncover trends, diagnose problems, and influence how Sales and Marketing leaders make decisions. You’ll turn analysis into action.

• Lead cross-functional projects:
  Take ownership of high-impact initiatives across Sales, Marketing, Finance, CS, and Rev Ops, whether that’s streamlining our forecast process, rolling out new attribution logic, or helping launch a new rep productivity model.

• Shape the GTM rhythm:
  Partner with Sales leaders to run key operating cadences such as forecast calls, pipeline reviews, and QBRs, ensuring every forum is well-structured, efficient, and driving the right outcomes.

• Scale what works:
  Help build the systems, workflows, and metrics that enable repeatable success, while identifying areas for automation and simplification across the funnel.

• Build trust across teams:
  Act as a thought partner and executional force for GTM leaders, balancing strategic problem solving with a roll-up-your-sleeves mentality to get things done.

• 3–4 years of experience in consulting, business operations, investment banking, corporate strategy, or similar analytical roles. Previous Sales Operations experience is a plus.

• Strong analytical toolkit: you’re highly proficient in Excel/Sheets. You’re comfortable in SQL or are motivated to learn it quickly.

• Excellent communication: you can translate analysis into clear insights and are comfortable working with stakeholders at all levels.

• A builder’s mindset: you look for ways to automate, scale, and simplify.

• You’re detail-oriented but pragmatic: capable of diving deep without losing sight of the big picture.

• Fast learner with a bias for action: you thrive in fast-paced, ambiguous environments and like to get things done.

• Collaborative and curious: you ask great questions, work well with others, and enjoy solving hard problems as a team.

• You bring a collaborative, low-ego approach to the table: you’re opinionated but flexible, and you know how to align diverse teams.

• Interest in SaaS, sales, or GTM strategy. Prior domain experience is a plus, but not required.

The salary range for this role is $130,000 - $145,000. The salary for this position is determined based on a variety of…