Junior Data Analyst

Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

The Junior Data Analyst responsibilities will include supporting dashboards, KPI scorecards, and recurring performance reporting for teams across the organization. The Junior Data Analyst will collect, clean, validate, and standardize data from multiple sources; maintain consistent metric definitions and documentation; and serve as a hub of communication across stakeholders to ensure reporting is accurate, timely, and trusted. This role will also help identify data quality issues, document processes, and provide service‑oriented support so leaders can make clear, data‑informed decisions.

New York, NY 10020

• Bachelor’s degree in Economics, Business, Statistics, Information Systems, Data/Computer‑related field, or similar (or equivalent practical experience).
• 0–2 years of experience in analytics, reporting, operations, research, or related work (internships, academic projects, and relevant part‑time work count).
• Demonstrated experience or strong capability in:
• Data cleaning & validation
• Process documentation & reporting
• Cross‑functional coordination & stakeholder communications
• Inclusive, service‑oriented collaboration
• Proficiency in Excel or Google Sheets (pivot tables, lookups, basic formulas, charts).
• Comfort working with recurring reporting timelines and maintaining high accuracy.

While not required, Google Data Analytics Certificate, Microsoft PL‑300 (Power BI), Tableau Desktop Specialist, or similar is a plus.

• Support KPI dashboards and reporting cadence (weekly/monthly/quarterly): refresh datasets, update dashboard views, and deliver recurring KPI outputs on schedule.
• Maintain KPI definitions and “single source of truth” logic: partner with stakeholders to confirm metric calculations, targets, filters, and business rules; ensure consistent usage across teams.
• Perform data cleaning and validation: identify missing, inconsistent, duplicate, or outlier values; apply repeatable fixes; and elevate systemic issues with clear evidence.
• Monitor data quality and reporting integrity: run routine QA checks, reconcile totals across sources, investigate anomalies, and document findings and resolutions.
• Document reporting processes and data lineage: maintain clear documentation for data sources, refresh schedules, field definitions, assumptions, and dashboard change logs.
• Coordinate cross‑functional reporting requests: translate stakeholder questions into measurable metrics, clarify requirements, and communicate progress, risks, and limitations in plain language.
• Create and maintain standard reports and summaries: produce stakeholder‑ready tables, charts, and written highlights that explain trends and drivers (not just numbers).
• Support reporting tool upkeep: assist with light dashboard maintenance in a BI tool (e.g., Tableau/Power BI/Looker Studio) and/or basic SQL querying as needed, while following governance and access policies.

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note:

Benefits for part‑time employees may vary.

To learn more about VOA‑Greater New York, copy and paste this link into a browser: https://(Use the "Apply for this Job" box below)./about

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!