Revenue Operations Lead

About Scale Ops

Scale Ops, the leader in real-time automated cloud resource management, is revolutionizing how Dev Ops teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, Scale Ops’ platform removes the organizational friction between application owners and Dev Ops teams by fully automating the resource management process to meet real-time demand.

The Scale Ops platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%-80% cloud cost savings, and a fully automated allocation process.

With well over $20 million in backing, Scale Ops has seen tremendous business growth, attracting global industry leaders to its customer base. Scale Ops automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, Sentinel One, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

We are rapidly expanding and seeking an experienced, technologically savvy Rev Ops Lead with a foundational understanding of and passion for Sales Operations. This role is ideal for individuals looking to immerse themselves in the world of B2D, leveraging tools like Salesforce, Jira, Outreach, Hub Spot, and more to drive operational excellence and client satisfaction.

• You will be the right-hand person for the Director of Operation and the key accelerator for our GTM teams:
  Marketing, Sales, and Business Development. Your role encompasses data, systems, and processes.
• Translate business needs into actionable solutions.
• You will create & maintain systems that produce the data necessary to run our GTM teams and make regular strategic decisions.
• Support GTM leadership with analysis, research, and planning on strategic and tactical projects for the department.
• Collect, analyze, and interpret data to provide valuable insights and recommendations that enhance overall business performance.
• Play a lead role in uncovering, developing, scoping, implementing, and driving adoption for technology and process changes that increase the efficiency of our GTM teams.
• Create and manage all internal dashboards and reporting needed for various stakeholders, such as the executive team, department heads, team members, etc.
• Create & implement processes to improve data quality in Salesforce and all other systems in our tech stack.
• Build reports & dashboards in Salesforce and other platforms as needed.
• Support Sales & Operations Planning with deep demand & channel insights and data.
• Create & maintain strong documentation for systems & processes to keep GTM and technical teams up to date and accountable to the latest processes & expectations.

• Relevant Bachelor's degree or equivalent practical experience.
• Minimum 4 years of experience with revenue operations in a B2D company.
• Minimum 4 years of experience working directly with Business-to-Business sales teams.
• Strong Excel/Sheet/Slides knowledge.
• Salesforce "Certified Administrator" certification - a plus.
• Experience with effectively communicating across organizations, geographies, and cultures.
• Skilled at developing relationships and trust across cross-functional stakeholders.
• Excellent communication skills, with the ability to take complex, ambiguous topics and bring structure and clarity to the revenue organization.
• Excellent business acumen and problem-solving skills.
• Ability to work with data and pull insights from the data.
  
  Strategic thinker who can break down complex problems, prioritize tasks, and devise effective solutions.