Americas Tax Technology Group - Solutions Architect - Manager

Location:

Chicago, Nashville, Atlanta, Dallas, New York, Iselin

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As part of our Americas Tax Technology Group (ATTG), you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals’ partner with Tax to develop supporting technology such as digital/mobile tools to improve internal operations and advanced capabilities in the areas of data-driven management, workflow, analytics, automation and artificial intelligence that solve today’s challenges and create the future.

The AI Solutions Architect role is in the Architecture and Standards pillar. The main function of this pillar is to architect market-differentiating solutions and set standards for ATTG—with a specific focus on architecting AI-driven and AI-enabled capabilities (including agentic and multi-agent systems) that are secure, compliant, observable, and production-ready.

• Ensures the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy, with clear AI value realization goals.
• Drive effective decision making to steer, harmonize and accelerate efforts within the portfolio; documents trade-offs across performance, cost, risk, and delivery timelines.
• Accountable for the solution architecture of products within the portfolio, including agentic AI and generative AI capabilities.
• Ensures the direction and implementation of a solution is true to its design; manages change appropriately through governance.
• Makes informed Build vs. Buy decisions by consistently following established evaluation processes, including model/platform assessments and vendor due diligence.
• Routes technology purchase requests through appropriate channels to ensure alignment with Global Procurement purchasing requirements.
• Ensures solution designs specify technologies & tools approved for use by Tax Quality, Risk Management & Independence, including AI safety controls.
• Collaborate with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.
• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.
• Participates in rationalization of the latest market trends, ATTG and EY Fabric capabilities, and emerging AI standards.
• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.
• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.
• Identifies programs to deliver architectural leverage and scale through reusable components (e.g., skills catalogs, RAG services, evaluation harnesses).
• Works alongside governance bodies in ATTG to form part of the organization’s overall governance picture, embedding compliance through automation and policy enforcement.
• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.
• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.
• Ensures compliance to standards for solution architecture and integration of relevant building blocks already available.
• Defines robust architectures for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.
• Architects agentic AI capabilities: single/multi-agent patterns, tool orchestration, planning/execution loops, episodic and long-term memory, retrieval grounding, and policy/guardrails.
• Designs multi-agent workflows: task decomposition and coordination…