Onboarding Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-24
Listing for:
Magnitude Consulting
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
I’m currently partnering with a high-growth European AI software company that’s rapidly scaling its US division — and they’re hiring in New York City for an Onboarding Specialist.
Series A: ~$13M raised (Jan 2025)
- On track for additional funding
- NYC office | Hybrid & highly flexible
- Expanding US presence
This company delivers cutting-edge solutions across:
- IT Asset Lifecycle Management
- IT Procurement
- IT Asset Disposition
- IT Device Lifecycle Management
Due to continued growth, they’re looking to add an Onboarding Specialist to their US team.
The Role:
As an Onboarding Specialist, you’ll play a key role in driving customer success from day one.
You will:
- Lead dynamic, tailored training sessions for new clients to ensure strong product adoption
- Provide clear guidance on platform capabilities, integrations, and best-practice workflows
- Maintain proactive communication throughout onboarding
- Manage support requests and key project milestones
Who They’re Looking For:
- Minimum 2 years experience within SaaS (Customer Success, Implementation, Onboarding, or similar)
- Strong communication and presentation skills
- A proactive, solutions-focused mindset
- Someone who loves learning and continuously developing their skill set
Compensation
- $70K–$90K base + Bonus
Why Join?
- Huge growth potential — they genuinely invest in future leaders
- Collaborative, driven, high-performing team
- Flexible hybrid working
- Opportunity to make a real impact in a scaling AI business
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