Computer Associate Operations
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
New York City Fire Department
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Network Administrator, Systems Administrator, IT Specialist
Job Description & How to Apply Below
The Fire Department, City of New York (FDNY), seeks a full-time Data Center Operator with the Bureau of Technology Development and Systems (BTDS). Reporting directly to the Deputy Director of Public Safety Support. The successful candidate will be responsible for the daily support, installation, and monitoring of critical systems. Additional responsibilities include, but are not limited to the following:
- Engage professionally with FDNY personnel at all levels and collaborate closely with technical teams across BTDS.
- Perform scheduled operational tasks to ensure continuous availability of FireCAD, EMSCAD, and other mission‑critical systems.
- Monitor all primary and backup hardware, software, peripherals, and applications, promptly identifying and addressing issues.
- Escalate unresolved incidents in accordance with established escalation procedures.
- Maintain thorough logs and documentation of support activities, incidents, and resolutions.
Position Requirements
10+ Years
work experience
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